Enterprise Systems & AI Engineer

About Innovative Labs We are a leading maker of liquid dietary supplements, known for our innovation, strong R&D, and focus on quality. With our in-house team, we create custom liquid products for top wellness, nutraceutical, and food brands. At Innovative Labs, we believe in teamwork and creativity. For over 15 years, we’ve helped brands bring new ideas to life with high-quality liquids, gels, purees, pastes, oils, and emulsions. Our modern facilities and dedicated team work together to make products that matter. Here, you’ll grow, learn, and be part of a team that’s always improving and moving forward. Why You’ll Love Working Here Your Work Matters: Support the Brands People Use Every Day Collaborate & Create: Join a team that values fresh ideas, open communication, and teamwork Grow Your Career: We encourage curiosity, learning, and stepping up to new challenges Supportive Culture: Thrive in a workplace that values your contributions and well-being About The Job We are looking for a senior engineer to own the technology behind our manufacturing business. You will manage our enterprise infrastructure across cloud, on-premises and hosted environments, administer our ERP and the SaaS applications our teams rely on every day (lab, quality, production and project management), keep them all connected, and work with leaders across the company to put AI and automation to work for the business. You will be trusted to make decisions and see them through, with a direct effect on how the business runs. What You’ll Do Infrastructure and Systems Administration Own our Microsoft Azure environment: Azure SQL, virtual machines, networking, storage, Azure Data Factory, identity and cost managementAdminister Microsoft 365 and Entra ID / Active Directory: accounts, groups, access control, conditional access and SSOAdminister the VMware virtual environment and maintain the on-premises and cloud servers (Windows and Linux) behind our internal applications, including patching, backups, monitoring and disaster recoveryApply security best practices: least-privilege access, secrets management, MFA, logging, and regular access reviews AI and Automation Lead AI for the company: own our AI platform and tools, and drive how AI is adopted and used across every departmentUse AI as an everyday working tool: build, troubleshoot, document and support systems faster with AI assistants and agents (for example, Claude, Microsoft Copilot or Azure OpenAI)Bring systems engineering and AI together: use AI to improve how our systems and integrations work, and give the AI tools you put in place the same testing, security and monitoring as any other systemFind and deliver ways to automate manual work across operations and the back officeStay current as AI changes: follow new models, tools and practicesKeep learning, and help others learn: grow your own AI skills and help colleagues across the company use AI wellUse AI responsibly: help set and follow practical rules for how the company uses AI, with the right controls around company data ERP and Business Systems Administration Act as the main technical administrator of our ERP: configuration, user security, upgrades, database health, and the reporting replicaAdminister our SaaS and specialized platforms, including Monday.com, LIMS, QMS, MES and production-performance (OEE) systems, and others as we add themBe the escalation point for system issues. Diagnose problems across systems, work with vendors to fix them, and keep vendor relationships and contracts in good orderEvaluate new software, lead implementations and upgrades, and retire systems we no longer need Integrations and Development Design, build and support integrations between our satellite systems and the ERP, using REST APIs, Azure Data Factory, Databricks, SQL and scriptingOwn the data pipelines that keep production, inventory, quality and financial data in sync, with monitoring and alerts so failures are caught before users noticeWrite and maintain SQL, Python and PHP code for integrations, reports and internal web toolsKeep clear documentation for integrations and development Partnership and Governance Partner with department leaders and teams to understand their business needs, then deliver the solution: configure an existing system, build an integration, or design a new tool on our internal web platformSupport validation, change control and audit needs for systems that hold quality and compliance dataKeep system documentation, runbooks and the system and integration inventory current What Makes You a Great Fit Bachelor’s degree in Information Systems, Computer Science, Engineering or a related field, or equivalent professional experience10+ years in IT systems engineering, enterprise systems administration or a similar role, with at least 5 of those years hands-on with cloud infrastructureStrong Microsoft Azure experience: Azure SQL, VMs, networking, identity (Entra ID), and Azure Data Factory or a comparable integration and data pipeline toolExperience administering an ERP system, ideally in a manufacturing or distribution businessA track record of building and supporting system integrations using REST APIs, SQL and at least one scripting language (Python, PowerShell or similar)Strong SQL skills, including writing queries, tuning performance and troubleshooting databases (Microsoft SQL Server / Azure SQL preferred)Working knowledge of VMware, Active Directory, Microsoft 365, Windows Server and Linux administrationSound security habits: access control, secrets handling, backups and incident responseClear communication with non-technical users and leaders, and the ability to explain trade-offs in plain languageThe judgment to work independently and own outcomes, as a senior member of a small teamCuriosity and adaptability: a habit of learning new technology quickly, and a real interest in using AI to change how work gets done Preferred Qualifications Experience in an FDA-regulated or cGMP manufacturing environment, including computer system validation and audit supportHands-on experience with LIMS, QMS, MES or OEE platforms (such as Redzone)Experience with Databricks, Snowflake or other modern data platformsWeb development experience (PHP, JavaScript) for internal tools and dashboardsHands-on experience with AI coding assistants, AI agents or large language model APIsExperience with Git and CI/CD The Perks of Joining Our Team Comprehensive health, dental, and vision coverage—plus a few weeks of paid parental leave when it matters mostPaid time off and holidays to help you unwind and rechargeReal opportunities to grow your skills and make an impact as we evolveA collaborative team that’s adaptable, supportive, and driven to succeed togetherA 401(k) retirement plan with company contributions to help you build your future Ready to innovate with us? Apply now and let’s build the future together!