Enterprise System Administrator II

Responsibilities

• Design, install, configure, and deploy internal and member-facing servers across Development, Staging, Production, and Disaster Recovery environments.
• Provide technical support and perform system integration for Microsoft Server environments.
• Administer VMware, vSphere, ESXi, resource pools, and storage architecture technologies.
• Plan and execute projects that advance capabilities for member-facing delivery channels.
• Provision and troubleshoot storage including EMC, VMAX, and Pure, including zoning.
• Automate tasks using PowerShell and Bash.
• Proactively manage and maintain server infrastructure and F5 load balancers.
• Handle domain name registration and SSL certificate procurement and maintenance.
• Implement monitoring, configuration management, and reporting for a hands-off environment.
• Develop project plans, risk assessments, and contingency plans.
• Define and document best practices and support procedures.
• Provide after-hours support for infrastructure emergencies on a rotational basis.
• Maintain inventory and asset configuration documentation.
• Assist with hardware, firewall, telecom, and software vendor evaluations and negotiations.
• Mentor and cross-train team members on existing and emerging technologies.
• Interact with users and vendors at the technical level.
• Provide routine data backup and recovery support.
• Support servers across multiple data centers.
• Plan server changes to prevent or resolve issues.
• Serve as an escalation point for server software and hardware break/fix and coordinate with vendors and support teams.
• Perform other duties as assigned.

Requirements

• Five or more years of experience in systems administration.
• VMware engineering and design expertise.
• Active Directory, DNS management, and troubleshooting in hybrid on-prem and Azure AD environments.
• Exchange hybrid administration and troubleshooting.
• Storage provisioning and troubleshooting with EMC, VMAX, and Pure, including zoning.
• PowerShell and Bash scripting to automate operational tasks.
• Knowledge of MS Office 365, Hyper-V, SQL, web, email filtering, endpoint protection, and F5 load balancing.
• Knowledge of fundamentals of network security.
• Familiarity with TCP/IP networking and general network troubleshooting.
• Experience with Windows clustering planning and implementation and Hyper-V implementation.
• Exposure to performance monitoring solutions such as Dynatrace preferred.
• Experience managing F5 virtual servers preferred.
• Ability to work in a primarily Windows environment with some Linux.
• Strong professional written and verbal communication skills including technical writing.
• Self-starter who is proactive and able to work independently.