Enterprise Salesforce Architect

Xylem · Charlotte, NC · 4 days ago

Full-time

Lead the enterprise-wide Salesforce architecture strategy, including multi-org patterns, data sharing, identity, security, and long-term decisions around consolidation vs. federation.
Define and govern Salesforce strategic direction, advising IT leadership on platform investment, roadmap prioritization, license optimization, and adoption of Data Cloud and AI capabilities.
Establish reference architectures, reusable frameworks, and standards to guide global design consistency and alignment.
Drive complex, end-to-end solutions across Sales Cloud, Service Cloud, CX, Data Cloud, and customer-facing digital platforms.
Develop scalable data, security, and identity models supporting global operations and regional privacy requirements.
Create design patterns, governance rules, and processes to ensure quality, security, and reusability across the Salesforce ecosystem.
Evaluate architectural impacts of new functionality, technical debt remediation, and modernization initiatives.
Ensure alignment with enterprise integration standards, cybersecurity frameworks, and data governance policies.

Bachelor’s degree in Computer Science, Information Systems, or a related field.
10+ years of Salesforce experience, including 5+ years in an architect role (Solution Architect, Enterprise Architect).
Proven experience designing and governing multi-org, multi-region Salesforce landscapes (3+ active orgs preferred).
Expertise across Sales Cloud, Service Cloud, Customer Experience, and Data Cloud.
Strong integration background (APIs, Mulesoft, Azure, event-driven architectures).
Experience evaluating org consolidation vs. federation strategies in complex enterprise environments.

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