Enterprise Sales Engineer - Sales Engineering

Responsibilities

• Serve as the lead technical advisor for Enterprise accounts from discovery through solution design, evaluation, and post-sale handoff.
• Partner with Account Executives to align Plaid capabilities to customer priorities across payments, wallets, gaming, travel, and lending.
• Build alignment with technical, product, risk, and operations stakeholders on complex enterprise initiatives.
• Lead demos, technical discovery, solution design, and RFPs across flows like wallet funding, merchant onboarding, fraud, and underwriting.
• Refine sales assets, messaging, and technical playbooks to strengthen Plaid’s vertical go-to-market motion.
• Partner with engineering and product teams to turn customer feedback into actionable product insight.
• Collaborate with the broader SE team to share best practices and raise team expertise.

Requirements

• 7+ years of customer-facing experience selling into or consulting for large enterprises.
• Familiarity with Identity Verification, fraud, Income Verification, or cash flow underwriting, with a strong preference for fintech or payments experience.
• Strong customer empathy and a consultative mindset, with the ability to connect technical choices to business outcomes.
• A background that combines business judgment and technical acumen, including comfort with legal, compliance, and commercialization considerations.
• Strong communication skills and a proactive approach to client management and cross-functional collaboration.
• Ability to translate technical capabilities into business value.
• Fluency in insights products and statistical or ML models, with the ability to turn outputs into clear customer recommendations.
• Knowledge of mobile and web application architecture, especially for API integrations, bank-linking, identity, and payments flows.
• Willing and able to travel up to 25% of the time.