Enterprise Project Manager

About the role

The Enterprise Project Manager leads complex, cross-functional initiatives that support and advance the Agency’s strategic framework and annual priorities. This role translates business needs into actionable project plans across all levels of the Agency ensuring project deliverables are met, within scope, and aligned with Agency objectives.

Responsibilities

• Identify and lead process improvement initiatives, leveraging digital tools, including approved AI applications, and structured methodologies to current and future state workflow assessment
• Facilitate cross-functional working groups that drive Agency aligned process improvement projects, setting clear expectations and facilitating difficult conversations
• Develop and execute user-friendly change management strategies that promote technology adoption, readiness, and comfort with evolving tools
• Use systems thinking to analyze end to end workflows and identify Agency impact
• Monitor post-implementation results to ensure improvements remain effective over time
• Lead enterprise-wide initiatives utilizing emerging technologies, approved AI tools, workflow automation, and data enhanced decision-making to design scalable enterprise solutions
• Partner with business units, procurement, IT, and vendors to integrate technology and advanced analytics into Agency aligned project solutions, outcomes, and adoption, ensuring design reflects modern best practices and evolving tech capabilities
• Manage full cycle project efforts coordinating across operations, business units, and technical partners
• Serve as the primary project liaison between internal stakeholders and external partners ensuring execution of deliverables, timelines, and quality standards
• Evaluate and recommend technology-enabled approaches that modernize business processes, improve operational efficiency, and ensure long-term solution sustainability
• Model rigorous project management practices across the Agency, including structured status reporting, milestone tracking, risk management, and issue escalation
• Establish and maintain documentation, decision logging, and project artifact management standards
• Train staff on effective project management habits to raise Agency-wide project management capacity and discipline
• Develop resources and frameworks grounded in systems thinking that support consistent project planning, communication, execution, and impact
• Comply with MassHousing's Information Security Program and all other Agency information security policies and procedures
• Take responsibility for any Agency assets assigned to you
• Promptly report any security events, incidents, or weaknesses to MassHousing's Information Security Team

Requirements

• Bachelor's degree in business administration, public policy, economics, data analytics, or other professional problem-solving discipline
• 5+ years of increasing experience in project management, with demonstrated success leading enterprise-scale initiatives in complex organizations
• Experience translating strategic priorities into actionable project plans, resource needs, and implementation timelines
• Proven experience leading multi-phase projects that may require technology solutions, procurement activities, or operational changes
• Demonstrated ability to independently lead cross-functional teams, diplomatically influencing outcomes
• Experience developing performance reports or dashboards in Power BI or equivalent reporting platforms
• Proven experience developing and executing stakeholder engagement and adoption strategies
• Working knowledge of project management and process documentation tools
• Demonstrated ability to apply systems thinking to multi-year agency initiatives

Qualifications

• Master’s degree in business administration, public policy, economics, data analytics, or other professional problem-solving discipline
• Project management certification (PMP, PMI-ACP) or equivalent knowledge of project management disciplines
• Formal Lean, Six Sigma, or process-mapping training
• Experience implementing continuous improvement programs across multiple business units
• Experience training others in project management principles

Skills

• Familiarity with affordable housing finance, community development, quasi-governmental, or related mission-driven sectors
• Demonstrated curiosity and comfort with emerging technologies, including AI, automation solutions, and data-driven decision platforms
• Experience demonstrating cultural leadership through persistence, collaboration, and strategic thinking
• Proactivity in exploring modern tools, piloting new technology-enabled approaches, and advocating for digital modernization across complex systems
• Outstanding written and verbal communication skills, including executive-level reporting and presentation
• Exceptional inter-organizational skills, specifically holding teams accountable to deadlines, deliverables, and quality standards
• Strong relationship building skills across all levels of an organization

Benefits

• Tuition reimbursement up to $15,000 per calendar year
• A 35-hour work week and a hybrid work schedule
• Back up Child/Elder Care
• Retail Savings including a pension and a deferred compensation plan (with a match)
• Comprehensive health, dental and vision plans
• 12 paid Holidays per year and generous sick, vacation, and personal time
• Short-Term and Long-Term Disability
• Central Boston office location, convenient to public transportation and amenities on site

Pay

$94,184.76 - $122,440.29

Schedule

Hybrid work schedule