Enterprise Patch Management Specialist

Scope of Work

Staff Augmentation: Provide qualified Patch Management Specialist with relevant qualifications and experience, with on-site presence required.

• Manage and maintain the enterprise patch management lifecycle across Windows, Linux, VMware, and third-party application environments.
• Utilize Microsoft Intune and Microsoft Endpoint Configuration Manager (MECM/SCCM) to deploy, manage, monitor, and report on endpoint and server patch compliance.
• Develop and maintain patch management policies, procedures, standards, and operational documentation.
• Perform testing, validation, deployment, and rollback planning for operating system and application updates.
• Administer Windows Server and Windows workstation patching activities.
• Administer Linux patching activities, including Red Hat Enterprise Linux (RHEL), Ubuntu, Rocky Linux, and CentOS environments using Ansible.
• Manage VMware ESXi host, vCenter, and VMware infrastructure patching and upgrades.
• Deploy and manage patches for third-party applications, including Adobe products, Google Chrome, Mozilla Firefox, Java, Citrix, Zoom, Oracle products, and other enterprise software.
• Utilize patch catalogs and software packaging solutions within MECM and Intune to automate third-party application deployment and patching.
• Clock in monthly and emergency patch deployment cycles.
• Identify, prioritize, and remediate vulnerabilities discovered through Qualys, Rapid7, Microsoft Defender Vulnerability Management, or similar vulnerability management platforms.
• Analyze vulnerability scan results and develop remediation plans based on business risk and system criticality.
• Maintain enterprise patch compliance levels in accordance with cybersecurity and regulatory requirements.
• Troubleshoot failed deployments and remediation issues across endpoints, servers, and virtual infrastructure.
• Create executive and operational dashboards and reports demonstrating patch compliance and remediation performance.
• Support audit readiness and provide evidence for internal and external assessments.
• Collaborate with cybersecurity teams to support vulnerability management programs and reduce organizational risk.
• Automate patch management tasks using PowerShell, Bash, Python, Ansible, or similar scripting tools.
• Sustain emergency mitigation efforts for critical vulnerabilities and zero-day threats.
• Support change management processes and maintenance window coordination.
• Maintain accurate patching records, exceptions, and remediation tracking documentation.

Qualifications

• Proven experience in enterprise patch management and systems administration.
• Strong experience patching and supporting Microsoft Windows Server and Windows desktop operating systems.
• Strong experience patching Linux operating systems, including RHEL, Ubuntu, Rocky Linux, and CentOS.
• Experience administering VMware ESXi and VMware vCenter environments.
• Extensive hands-on experience with Microsoft Intune and Microsoft Endpoint Configuration Manager (MECM/SCCM).
• Experience managing and patching third-party applications across enterprise environments.
• Experience with Windows Update for Business (WUfB) and Microsoft cloud-based update management.
• Familiarity with Microsoft Defender for Endpoint and Defender Vulnerability Management.
• Experience with vulnerability management platforms such as Tenable, Qualys, Rapid7, or similar tools.
• Knowledge of NIST Cybersecurity Framework (CSF), NIST SP 800-53, CIS Benchmarks, and cybersecurity best practices.
• Understanding of change management and operational processes.
• Experience supporting audit and compliance activities.
• Strong troubleshooting, analytical, documentation, and communication skills.
• Ability to work effectively with both technical and non-technical stakeholders.