Enterprise Internship, Charlotte Health Care Administration & Operations Undergraduate

About the role

The Administrative & Operational intern may be assigned to various site and system Administration departments, or Operations through Advocate Health. The intern will gain first‑hand knowledge of system areas, operational and strategy experience, and is responsible for seeking out specific and substantial studies and projects across the system. These functions support the alignment of business objectives with team members and management in designated business units, and the department will develop specific job standards and guidelines for the internship role.

Responsibilities

• Help manage a diverse portfolio of healthcare projects and make meaningful contributions to progress and work product, meeting project sponsor’s needs.
• Become part of the work unit team to carry out assigned work within the rotation.
• Identify and use internal and external support resources to accomplish work goals.
• Offer information and perspectives on current trends and issues to stimulate new ideas and thinking.
• Help build a broad range of healthcare management skills.
• Work effectively with physicians, administrative colleagues, and allied health staff across Advocate Health.
• Direct or lead the work of others in a work group or task force.
• Contribute to committee work related to assignments.
• Help describe and integrate the functions and relationships of practice, education and research; inpatient and outpatient settings; physicians, administrators and allied health staff; hiring, training, retaining and terminating employees; costs, charges, revenue, providers and payors.
• Seek ways to continuously improve processes and outcomes and provide exceptional patient care.
• Study and apply improvement methodologies including data collection and analysis, group facilitation, and implementation strategies.
• Meet with leadership regularly to discuss fellowship and report on progress of current projects.
• Participate in the system’s strategic planning process.
• Assist in developing other programs and services as assigned.
• Assist in managing databases and inputting information, data, and records.
• Participate in the development of programs, processes, or applications.
• Assist in preparing information and research materials; create and maintain presentations.

Requirements

• Education: Currently pursuing a degree in Healthcare Leadership, Healthcare Administration, Public Health, Management, Nonprofit Management, Data Analytics, or a related field with junior or senior standing.
• Experience: No experience required.
• Licensure/Certification: None required.

Skills

• Current enrollment with junior or senior status at a regional accredited college or university; pursuing an undergraduate degree.
• Grade point average of at least 2.5.
• Good communication skills, both written and verbal.
• Strong attention to detail.
• Demonstrated ability in successfully completing tasks.
• Strong teamwork skills.
• Effective multitasking and prioritization skills.
• Strong computer skills, including proficiency with Excel.
• Integrity, maturity, dependability, positive attitude and enthusiasm.

Benefits

• Paid Time Off programs
• Health and welfare benefits: medical, dental, vision, life, short- and long-term disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits: adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Pay

$21.00 per hour (fixed rate)

Schedule

Internship runs May 31, 2027 – August 6, 2027; up to 40 hours per week, Monday–Friday business hours; on‑site in the Greater Charlotte area.