Enterprise Insights Specialist (Research Operations & Knowledge Management Strategy)

About The Job

THIS ROLE WILL BE BASED IN MILWAUKEE, WI.

What You’ll Do

• Workflow Oversight: Work with the team to manage and monitor research tasks in Jira to ensure project progress and resource efficiency.
• Intake Management: Ensure all initiatives begin with a logged research brief to define objectives and requirements.
• Status Reporting: As needed, provide updates on team capacity and project status based on Jira traffic metrics.
• Rights Compliance: Document and enforce sharing protocols for internal, field, and external access per guidelines.
• Insights Curation: Partner with leads to ensure research outputs are formatted for long-term searchability and actionability.
• Knowledge & Data Management: Knowledge Archival: Lead the systematic storage of findings across SharePoint and the Research Hub for easy retrieval.
• AI Integration: Leverage approved AI tools to automate the coding, tagging, and searching of research files.
• Quarterly Spotlights: Produce a quarterly digest of projects and impact (in partnership with respective teams) to drive enterprise-wide awareness.
• Standardization: Maintain team-wide standards for naming conventions and folder structures for a "single source of truth."

What You'll Bring To The Role

• Minimum of 2-3 years' experience/knowledge desired in consumer insights, research & project management.
• Direct to consumer (B2C) category experience strongly preferred.
• Exposure and experience to custom research methodologies such as concept testing, communications evaluation and syndicated data collection/research.
• Expertise using MS Office tools such as Excel, Word and syndicated tools for project tracking.
• Strong technical market research skills that include; quantitative, qualitative, primary, and secondary.
• Experience should include budget management, and vendor management.
• Degree in business, marketing, social sciences, statistics or related field. Ideally from top-tier school.
• Strong business acumen.
• Financial Services Experience Not Required; but must have, or acquire soon after, intimate knowledge of NM field, markets, clients and products.
• Able to be both strategic and tactical, with strong analytical, problem solving and conceptual skills.
• Ability to unite key colleagues and cross-functional partners by gaining trust through demonstrating business expertise.
• Acts in the best interest of consumer / clients and the company.
• MBA or Master's Degree strongly preferred.

Pay

Compensation Range
Pay Range - Start: $70,320.00
Pay Range - End $105,480.00
Structure 110 Geographic Specific Pay Structure: $77,360.00 USD - $116,040.00 USD
Structure 115 $80,880.00 USD - $121,320.00 USD
We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.