Enterprise Customer Success Manager
Description
At UVeye, we’re on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we pioneered the world’s first fully automated suite of AI-powered vehicle inspection systems, combining computer vision, machine learning, and generative AI.
With over $380M in funding and strategic partnerships with Toyota, Amazon, General Motors, JLR, Volvo, and Hertz, our technology is deployed across manufacturing plants, dealerships, wholesale auctions, fleets, and seaports worldwide. Named one of Fast Company’s Most Innovative Companies of 2026, our 300+ global employees are solutions-oriented, accountable, and driven by one shared goal: making roads safer for everyone.
Requirements
- 5+ years of experience in Enterprise Account Management, Strategic Sales, or Customer Success, preferably in SaaS, automotive tech, or industrial solutions
- Proven track record of managing and expanding high-value enterprise accounts, including upsell, cross-sell, and multi-site deployments
- Experience working with OEMs, logistics providers, dealerships, or fleet management organizations
- Strong ability to engage and influence complex stakeholder groups, including executives, engineering, and operations leaders
- Strategic and consultative mindset, with experience in building and executing account growth plans
- Experience leading product demos, pilots, and enterprise implementations from pre-sale through post-deployment
- Strong commercial acumen with a data-driven approach to customer performance and ROI
- Experience conducting business reviews (QBRs/MBRs) and aligning customer goals to business outcomes
- Highly organized with strong project management skills; able to manage multiple complex accounts simultaneously
- Technical proficiency with CRM systems and analytics tools
Benefits
- Competitive Medical, Dental, Vision
- Company 401k Match
- 20 PTO days, Company paid holidays
- Career growth as we scale across the US
Pay
The annual base salary range for this position is $115,000 – $130,000. In addition, this position is also eligible for a bonus.
Schedule
This role involves regular on-site work within dealership environments and requires approximately 60% travel. While performing the duties of this position, the employee may experience extended periods of sitting, standing, walking, and frequent movement throughout dealership service lanes, inspection areas, showrooms, and outdoor lots.
The role also requires the ability to work in varying environmental conditions, including heat, cold, rain, or other outdoor elements commonly experienced at dealership locations. Use of personal protective equipment (PPE) may be required depending on site protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.