Jobs · Customer Service · California

Enterprise Customer Success Manager

Laurel · San Francisco, CA · 2 mo ago
HybridCustomer ServiceFull-time

About the role

We’re a team bringing together people passionate about changing how the world experiences time. Our mission is to make it possible to work 50% less while producing 100% more.

Responsibilities

  • Refactor the factory model of work to prioritize results and high-performing teams.
  • Hire individuals smarter than us and empower them to lead the way in terms of work style and location.
  • Create an environment where employees can bring their whole selves to work and feel valued.
  • Implement policies that ensure every minute counts and contribute to a healthier work-life balance.

Requirements

  • Passion for redefining how we approach work and time management.
  • Experience leading teams and fostering a culture of innovation and productivity.
  • Ability to work independently and collaboratively in a dynamic, fast-paced environment.
  • Strong communication skills to effectively collaborate with cross-functional teams.

Qualifications

  • Bachelor's degree in Business Administration, Human Resources, or a related field.
  • Proven track record of driving organizational change and improving efficiency.
  • Experience with time management tools and methodologies.
  • Excellent interpersonal and leadership skills.

Skills

  • Strategic planning and execution.
  • People management and team building.
  • Time management and prioritization.
  • Problem-solving and decision-making.

Benefits

  • Flexible PTO and sick leave.
  • 14 paid company holidays.
  • Generous parental leave.
  • Excellent medical, dental, and vision coverage.
  • Flexible spending account (FSA) and dependent care flexible spending account (DCFSA).
  • Life insurance and long-term disability.
  • Bi-annual, in-person offsites with peers.
  • Competitive salary and generous equity.
  • Company 401(k) savings plan.
  • Discretionary budgets for professional growth.

Pay

  • Competitive salary and equity compensation.
  • Discretionary budgets for professional development.

Schedule

  • Work from one of our offices in New York, Los Angeles, or San Francisco.

Find our Randa

Sanctify Time

Bring our whole selves to work

Dance in the rain

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