Enterprise Customer Success Manager
Laurel · New York, NY · 2 mo ago
HybridCustomer ServiceFull-time
About the role
We’re a team brought together by time, building a company to change the way we work and live. At Laurel, we’re not looking at time from another angle, but from a new lens entirely. We want to create a world in which people work 50% less—while producing 100% more.
Responsibilities
- Our vision is to refactor the factory model, and we're starting with ourselves by putting a premium on results.
- Hire people smarter than us and have them lead the way. That includes where and how to work.
- If you prefer tight teams with high performers you will learn from, come join us at Laurel.
Requirements
The average person spends over 90,000 hours of their life working, yet 66% of that time isn’t adding value. At Laurel, we make sure every minute counts.
Qualifications
- Passion for changing the way the world experiences time.
- Ability to lead and inspire others.
- Experience in a similar role or relevant field.
Skills
- Strong communication skills.
- Ability to prioritize tasks effectively.
- Experience with time management tools.
Benefits
- Flexible PTO and sick leave
- 14 paid company holidays
- Generous parental leave
- Excellent medical, dental, and vision coverage
- Flexible spending account (FSA) and dependent care flexible spending account (DCFSA)
- Life insurance and long-term disability
- Bi-annual, in-person offsites with your peers
- Competitive salary and generous equity
- Company 401(k) savings plan
- Discretionary budgets for teams to invest in their professional growth
Pay
- Competitive salary and generous equity
Schedule
- Work from one of our offices in New York, Los Angeles, or San Francisco