Jobs · Customer Service · New York

Enterprise Customer Success Manager

Laurel · New York, NY · 2 mo ago
HybridCustomer ServiceFull-time

About the role

We’re a team brought together by time, building a company to change the way we work and live. At Laurel, we’re not looking at time from another angle, but from a new lens entirely. We want to create a world in which people work 50% less—while producing 100% more.

Responsibilities

  • Our vision is to refactor the factory model, and we're starting with ourselves by putting a premium on results.
  • Hire people smarter than us and have them lead the way. That includes where and how to work.
  • If you prefer tight teams with high performers you will learn from, come join us at Laurel.

Requirements

The average person spends over 90,000 hours of their life working, yet 66% of that time isn’t adding value. At Laurel, we make sure every minute counts.

Qualifications

  • Passion for changing the way the world experiences time.
  • Ability to lead and inspire others.
  • Experience in a similar role or relevant field.

Skills

  • Strong communication skills.
  • Ability to prioritize tasks effectively.
  • Experience with time management tools.

Benefits

  • Flexible PTO and sick leave
  • 14 paid company holidays
  • Generous parental leave
  • Excellent medical, dental, and vision coverage
  • Flexible spending account (FSA) and dependent care flexible spending account (DCFSA)
  • Life insurance and long-term disability
  • Bi-annual, in-person offsites with your peers
  • Competitive salary and generous equity
  • Company 401(k) savings plan
  • Discretionary budgets for teams to invest in their professional growth

Pay

  • Competitive salary and generous equity

Schedule

  • Work from one of our offices in New York, Los Angeles, or San Francisco

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