Enterprise Client Leader

Job Responsibilities

• Drives business results for at least five enterprise clients, meeting new, retention, and rollover metrics by client across solution lines and geographies.
• Has a detailed understanding of global revenue and leads pipeline and invest globally.
• Builds, continuously updates, and aligns resources to execute against Client Value Creation Model.
• Delivers our Global Standards flawlessly, including bringing all key partners at Aon and the Client together for deep strategy and execution of our commitments and plans.
• This requires a regular presence with all partners in the client’s organization and updated Relationship mapping that is shared with client teams.
• Influences all levels of Aon to align appropriate internal resources and ensure excellent service from client delivery and shares strategy and planning with the Aon team through regular check-ins, and 90 Day DAU Client Planning sessions.
• Aon IQ – through formal training and knowledge sharing in addition to participation in Client Planning across geographies and solution lines, maintains solid understanding of all Aon services and ensures that the client understands the full value delivered.
• Holds Risk, Health, Talent and Retirement badges.

Skills and Experience

• Industry IQ: deep knowledge and experience of client industry and ability to access Aon resources for content and solution delivery by industry; proven understanding of the themes, trends and issues by industry plus an ability to match those trends and themes to relevant Aon solutions and resources.
• Relationship capital: Builds and maintains deep client relationships at the executive level across multiple buying centers, and uses that capital to understand objectives, influence client thinking, and build results.
• Strategy alignment: Fully understands the client market environment and the strategic positioning of the client; able to connect client strategy to all Aon capabilities.
• Consulting skills: Identifies needs and clearly articulates the problem to be solved; recognizes challenges and barriers to solving them and assembles internal resources to achieve the desired client outcome.
• Financial savvy: Builds solid understanding of the client’s financials and strategy and is adept in discussing this with the client and internal teams.
• Effective communication: Listens and communicates with a client-centric, strategic focus and adapts to communication style of the client; clearly articulates client needs and action items internally; builds consensus within Aon and client organization.
• Team management: Strong influencing skills; ensures progress for all client projects and builds alignment of internal teams on related workstreams.
• RFP Finalist Prep, Articulating Value and Client Discovery Facilitation and actively participates and facilitates sessions leading to better business outcomes.

Experience

• 15 years industry, consulting, relevant experience with complex, global client management.

Leadership Qualities

• Committed as one firm to our purpose.
• United through trust as one inclusive team.
• Passionate about making our colleagues and clients successful.
• Committed to Inclusion.

How We Support Our Colleagues

• Comprehensive benefits package.
• Two “Global Wellbeing Days” each year.
• Variety of working style solutions.
• Continuous learning culture.

Pay and Benefits

• Salary range: $250,000 - $300,000 annually.
• Actual salary varies based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.
• Eligible for annual incentive plans which includes a bonus and long term-incentive.
• Benefits: 401(k) savings plan with employer contributions, employee stock purchase plan, long-term incentive awards at Aon’s discretion, medical, dental and vision insurance, paid time off, various other types of leaves of absence, paid sick leave, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.