Enterprise Application Systems Manager

We need to output HTML fragment with sections: About the role? The posting includes Position Summary, Departmental Mission Statement, Organizational Profile, etc. We need to decide which sections to include based on content. We must not repeat job title as heading. Use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. We must include a section only when posting has real, specific content for it. Avoid filler like "commensurate with experience". Pay: we have salary range specifics: SM1 Entry Level Pay $111,214.74 to Pay Range Maximum $164,015.80 Starting Pay: $111,214.74. So we can include Pay section with that info. Benefits: not mentioned. Schedule: not mentioned. So we omit Benefits and Schedule. We need sections: About the role (maybe Position Summary). Responsibilities (Essential Functions And Responsibilities). Requirements (Minimum Requirements). Qualifications (Required Qualifications And Technical Competencies, Preferred Qualifications). Skills maybe part of Job Competencies. Could combine. We must not invent or summarize away detail. Must preserve all substantive information. So we need to include all details from sections. We need to format lists for duties/requirements/benefits. For prose use

  . For lists, we need to decide what constitutes a list. The Essential Functions And Responsibilities is a long paragraph with many bullet-like sentences separated by line breaks? Actually it's a paragraph with sentences separated by spaces. We could break into

  • each responsibility. But we must preserve all info; we can convert each sentence into a list item. However the instruction: "Use
    • for any list of duties/requirements/benefits". The posting may not have explicit list formatting but we can treat the responsibilities as a list. It's acceptable. Similarly Minimum Requirements is a list of items: Bachelor's degree..., at six (6) years..., Applicant experience..., Equivalent combinations... We can list. Required Qualifications And Technical Competencies is a list of bullet-like sentences. We'll list. Preferred Qualifications also list. Job Competencies list. We need to avoid filler like "commensurate with experience". That appears in Notes: "Compensation commensurate with experience." That's filler; we should not include that as a separate section; we can drop it. Also "You must upload a resume..." is application instruction; we must remove application instructions. Also "First consideration will be given to those applicants that apply within the first 14 days." That's also application instruction; remove. Also "Notes: This position is designated as Management and is covered by the Personnel Policies and Procedures Manual." That's minor metadata; we can fold into a short

      maybe under About the role? Or we could include a short paragraph about designation. But we should not create a heading for minor metadata. We'll incorporate into a paragraph under About the role or maybe a separate

      without heading? The instruction: "fold minor metadata into a short

      or drop it." So we can include a short

      somewhere, maybe after Position Summary. We must not repeat job title as heading. So no heading for Enterprise Application Systems Manager. We need to output only HTML fragment. Let's structure:

      About the role

      Position Summary: ... (the paragraph). Also include Departmental Mission Statement? Could be part of About the role. Could also include Organizational Profile link. We'll include as prose. Then maybe a short

      for metadata: "This position is designated as Management and is covered by the Personnel Policies and Procedures Manual." Then

      Responsibilities

      • ... each responsibility sentence.
      Then

      Requirements

      • ... each minimum requirement.
      Then

      Qualifications

      Maybe split into Required and Preferred? But we can have one Qualifications section with subheadings? Not allowed; only headings are h3 for sections. Could have two sections: Required Qualifications and Preferred Qualifications. But we need to decide if we have enough content. We have both required and preferred; we could make two sections: Required Qualifications and Preferred Qualifications. That's okay. Then

      Skills

      for Job Competencies. Then

      Pay

      with salary details. We must not include Benefits or Schedule. Now we need to ensure we preserve all substantive information. Let's extract. Position Summary paragraph: "The Enterprise Application (EA) Systems Manager provides technical, operational, and team leadership for the support, administration, maintenance and reliable operation of IT’s portfolio of business-critical enterprise applications. This position manages technical teams responsible for application support, systems administration, middleware and integrations, reporting and data services, and production operations. The EA Systems Manager establishes effective support practices, technical procedures, services standards, and operational controls to ensure applications are reliable, secure, available, and responsive to the needs of the judiciary. The position supports incident resolution, problem management, and leads application upgrades, releases, maintenance, troubleshooting, and lifecycle activities while coordinating closely with infrastructure, security, vendors, and business stakeholders." We'll put that as

      . Departmental Mission Statement: two mission statements: Massachusetts Trial Court mission and Massachusetts Information Technology Dept mission. We'll include as

      maybe after Position Summary. Organizational Profile link: "Organizational Profile https://www.mass.gov/orgs/massachusetts-court-system-information-technology". We'll include as

      with link. Now Responsibilities: The "Essential Functions And Responsibilities" section includes multiple bullet-like sentences each starting with a bold heading? Actually it's formatted with headings like "Technical Team Leadership:", "Enterprise Application Technical Support And Operations", etc. Each heading followed by description. We need to break into list items preserving all detail. Could treat each heading as a list item with its description. Let's extract each: - Technical Team Leadership: Lead and supervise multidisciplinary technical teams supporting enterprise applications, middleware and integrations, Informatica, and reporting and data services. Manage staffing, workload, resource capacity, technical capability, priorities, performance, cross-training, succession planning, and professional development. Establish service standards, technical accountability, and operating discipline; reinforce documentation, knowledge sharing, collaboration, and continuous improvement. - Enterprise Application Technical Support And Operations: Ensure application reliability, performance, security, resilience, data integrity, and operational readiness. Oversee application configuration, maintenance, upgrades, patches, releases, and operational changes across production and non-production environments. Monitor application availability, performance, capacity, and operational health. Establish and maintain application support procedures, technical documentation, runbooks, and knowledge articles. Coordinate troubleshooting across application, database, middleware, infrastructure, network, security, and vendor teams. Lead root-cause analysis for significant application incidents and ensure corrective actions are implemented. Ensure applications are operationally ready following upgrades, releases, and infrastructure changes. Maintain application dependencies, support models, technical inventories, and lifecycle plans. Ensure appropriate backup, recovery, monitoring, logging, and operational controls are in place in partnership with Infrastructure and Security. - Integration And Middleware Support: Manage technical support and administration of enterprise middleware and integration services Oversee APIs, ETL/ELT processes, messaging, secure data exchange, and Informatica environments. Coordinate with application teams, Infrastructure, Security, vendors, and business stakeholders to resolve integration issues. Coordinate maintenance, upgrades, configuration changes, and lifecycle activities for middleware platforms. Ensure interoperability, reliability, performance, supportability, and dependency management across integrated applications. Maintain technical documentation and support procedures for enterprise integrations. - Reporting And Data Services: Manage technical support of enterprise application reporting, analytics, and data delivery services. Ensure reporting and data solutions are reliable, supportable, accurate, and aligned with business and operational requirements. Partner with stakeholders to define and deliver effective reporting, analytical, and data solutions. - Application Improvement And Automation: Identify opportunities to improve application support through automation, scripting, monitoring, and operational tooling. Evaluate emerging technologies when they provide practical operational or support benefits. Support application upgrades, modernization initiatives, and migration activities led by IT. Build team capability and ensure the team is prepared to support cloud-hosted, and hybrid application environments. - Stakeholder Engagement And Cross-Functional Delivery: Build effective partnerships with business stakeholders, IT teams, leadership, vendors, and implementation partners. Translate business priorities into clear application, integration, reporting, and service requirements. Coordinate cross-functional dependencies, priorities, delivery risks, service impacts, and escalations. Communicate application health, risks, priorities, service performance, and delivery status; ensure clear ownership and timely issue resolution. We'll make each as

    • with the full text. Now Requirements (Minimum Requirements): - Bachelor’s degree in information systems or a related field and at six (6) years of professional information technology experience. - Applicant experience should include three (3) years of management or supervisory experience within enterprise applications, application delivery, or a comparable technology function. - Equivalent combinations of education and experience may be considered for meeting the minimum requirements. We'll list. Now Required Qualifications And Technical Competencies (list): - Demonstrated experience managing business-critical enterprise applications and multidisciplinary technical teams. - Experience overseeing application administration, middleware and integrations, reporting and data services, and production operations. - Strong knowledge of application lifecycle management, SDLC, testing, release and change management, incident and problem management, and production support. - Strong technical knowledge of enterprise databases, application servers and middleware, APIs, ETL/ELT, messaging, and integration technologies sufficient to lead technical teams and evaluate complex solutions. - Experience across enterprise database, application server, integration, and messaging technologies such as Oracle Database, SQL Server, Snowflake, NoSQL databases, Oracle WebLogic Server, REST/SOAP APIs, Informatica, Kafka, or comparable technologies. - Experience managing or supporting major enterprise application platforms, such as Salesforce, ServiceNow, ERP/CRM suites, or comparable systems. - Working knowledge of infrastructure, security, IAM, observability, cloud architecture, and migration concepts sufficient to manage application dependencies and collaborate effectively with technical partner teams. - Experience leading automation, AI, application modernization, cloud readiness, or technology transformation initiatives. - Strong leadership, technical decision making, stakeholder management, problem-solving, communication, and delivery management capabilities. Now Preferred Qualifications: - Master’s degree in a related field. - Experience in a large, complex enterprise application environment. - Working knowledge of Linux/Unix, Windows, PowerShell, Bash, Python, or comparable scripting and automation technologies. - Experience establishing or maturing CI/CD, automated testing, observability, configuration management, or application lifecycle practices. - Familiarity with LogicMonitor, Splunk, or comparable enterprise operational platforms. - Experience planning or supporting enterprise application migration to cloud-hosted, SaaS, or hybrid environments. - Relevant ITIL, cloud, enterprise-platform, project-management, or related technology certifications. Now Job Competencies list: - Ethics and Values: Communicates and demonstrates the ethics and values of the Judicial Branch. - Mission: Understands, upholds, and communicates the Judicial Branch and Information Technology's missions. - Applied Knowledge: Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions - Continuous Learning: Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. - Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. - Customer Service: Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. - Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. - Problem Solving: Accurately assesses workplace problems in IT and recommends and facilitates appropriate solutions. Now Pay section: - Pay