Enterprise AI transformation lead (Central)

About the company

WRITER is where the world's leading enterprises orchestrate AI-powered work. The company’s vision is to expand human capacity through superintelligence, building powerful, trustworthy AI that unites IT and business teams to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard deploy AI agents grounded in their company data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly establishing itself as the leader in enterprise generative AI. Founded in 2020 with hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, the team thinks big and moves fast.

About the role

We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll architect change, moving beyond software implementation to help the world's largest organizations rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the WRITER platform into measurable P&L impact and guiding executives toward an AI-first operating model. This is a rare opportunity to build the playbook for enterprise AI transformation, influencing WRITER's product roadmap and defining how the world’s biggest brands use superintelligence. The role is hybrid, based in our Chicago or Austin hubs, and reports to the director of AI transformation and success.

Responsibilities

• Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on adoption strategy.
• Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption.
• Build and manage C-suite relationships as a trusted advisor to make AI a top executive priority.
• Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews.
• Orchestrate complex cross-functional programs across multiple stakeholders, managing customer teams, escalations, risk mitigation, and program updates.
• Proactively identify and drive expansion opportunities by anticipating customer needs and collaborating with sales on cross-sell and upsell initiatives.
• Scale transformation best practices by producing and “processifying” decks, frameworks, and communications for the wider team.

Requirements

• 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations.
• Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities into measurable outcomes and P&L impact.
• Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts.
• A curious mindset and an active listening style that marks you as a genuine leader people want to follow.
• A strong professional background in management consulting or strategy advisory to navigate complex business environments.
• Intrinsic motivation to do your best work while remaining deeply aligned with core values: Connect, Challenge, and Own.

Benefits

• Generous PTO plus company holidays.
• Medical, dental, and vision coverage for you and your family.
• Paid parental leave for all parents (16 weeks).
• Fertility and family planning support.
• Early-detection cancer testing through Galleri.
• Flexible spending account and dependent FSA options.
• Health savings account for eligible plans with company contribution.
• Annual work-life stipends for:
  • Wellness (gym, massage/chiropractor, personal training, etc.).
  • Learning and development.
• Company-wide off-sites and team off-sites.
• Competitive compensation, company stock options, and 401k.

Pay

Compensation range: $156,000 – $198,000.