Enterprise Account Portfolio Manager

Responsibilities

• Develop and nurture relationships with enterprise clients and Allied Universal’s branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings.
• Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews.
• Analyze, report and drive operational metrics and KPIs using Allied Universal’s Business Intelligence Platform, maximizing efficiency and productivity.
• Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance.
• Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies to achieve all financial targets.
• Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process.

Qualifications (must Have)

• Must possess one or more of the following:
• Bachelor’s degree in Criminal Justice, Business or a related field with a least three (3) years of management experience in a high -workforce environment or service industry.
• Associate’s degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry.
• High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry.
• Minimum of two (2) years of account management experience driving customer solutions.
• Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen.
• Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results.
• Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business.
• Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations.
• Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events.
• Ability to travel 35% to 75% of the time based on client and company’s needs.

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Pay

Compensation is commensurate with experience.

Schedule

A hybrid work schedule: 4 days remote and 1 day in the office each week.