Enterprise Account Executive - Managed Solutions, Comcast Business
Job Summary
Responsible for the development of territories and driving the sales of Comcast Business strategic products and solutions in new markets. Responsible for the acquisition and management of mid-market and enterprise, multi-location commercial customers through direct and partner channels.
Core Responsibilities
- Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations.
- Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
- Actively seeks ways to promote and position the Comcast brand within territory.
- Builds relationships and drives alignment and regular communication between key GTM partners.
- Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services.
- Sells with goals of exceeding departmental financial and unit targets.
- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
- Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience.
- Maintains and builds customer relationship to drive customer retention.
- Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills.
- Maintains accurate and quality sales records and prepares sales and activity reports as required.
- Attends out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating.
- Demonstrates some knowledge of Network Design, SDWAN, and Network Security. Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts.
Operating Principles
Employees At All Levels Are Expected To Understand our Operating Principles; make them the guidelines for how you do your job.
Customer Relationships
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Qualifying Prospects
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Sales
Win as a team - make big things happen by working together and being open to new ideas.
Communication
Drive results and growth.
Teamwork
Support a culture of inclusion in how you work and lead.
What We Offer
- Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
- Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
- Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
- Additionally, Comcast provides best-in-class Benefits to eligible employees.
Education and Experience
- While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
- Relevant Work Experience 5-7 Years