Enterprise Account Executive

About the Role

As an Enterprise Account Executive at Mon Ami, you aren't just selling software; you are navigating the complex machinery of government and other large enterprises to modernize life-sustaining services. You will own a dedicated territory of accounts, acting as the primary strategic partner of multi-million dollar, long-term relationships with agencies like State Departments of Aging and Departments of Health.

• Lead large sales deals from initial meeting through planning and final closing.
• Conduct deep-dive investigative research to understand budget cycles, political priorities, and technical requirements of government buyers in order to position and advance deals.
• Navigate IT security reviews and close final procurement negotiations.
• Create tailored proposals and lead complex negotiations to gain long-term commitment for Mon Ami services.
• Partner with the Customer Support, Solutions Architecture, and Product teams to ensure customer requirements are accurately translated into technical reality.
• Maintain high data integrity within the CRM, using it to track complex interactions and create dashboards to report on territory health.

Primary Responsibilities

• Full-Cycle Sales Management: Lead large sales deals from initial meeting through planning and final closing.
• Strategic Market and Account Insight: Conduct deep-dive investigative research to understand budget cycles, political priorities, and technical requirements of government buyers in order to position and advance deals.
• Relationship Navigation: Identify and meet with state leadership to understand evolving priorities, contract targets, and legislative hurdles.
• Negotiation & Commitment: Create tailored proposals and lead complex negotiations to gain long-term commitment for Mon Ami services.
• Cross-Functional Collaboration: Partner with the Customer Support, Solutions Architecture, and Product teams to ensure customer requirements are accurately translated into technical reality.
• CRM Leadership: Maintain high data integrity within the CRM, using it to track complex interactions and create dashboards to report on territory health.

About You

• Enterprise Sales Experience: You bring 5+ years of sales experience in high-stakes enterprise, government, healthcare (or otherwise complex) deals. You have a proven track record managing $500k+ contracts and sales cycles that require patience, persistence, and strategic maneuvering.
• Sophisticated Procurement: You are adept at navigating government procurement processes— involving IT security reviews, legal departments, and procurement hurdles.
• Strategic Investigator: You don't just follow a playbook; you possess the analytical skills to perform deep investigative work into account structures, existing contracts, and budget cycles to uncover true decision-makers.
• Exceptional Communicator: You are equally comfortable speaking with frontline staff and executive decision-makers, navigating conversations across all levels of an organization with clarity and confidence.

Mission-Driven

You are drawn to solving problems for public servants dedicated to improving the lives of older adults and people with disabilities.

Our Culture

• We value high performance and high enjoyment. In addition to having the privilege of working hard on a mission we believe in, we get to do it on a team of people we genuinely respect and like being around.
• We have a truly flat hierarchy: ideas for innovation that come from our interns make it into the hands of our users.
• Founded by two women of color, we know diversity in our team leads to higher quality decisions, so we continually invest in recruiting from under-represented groups and maintaining an inclusive environment.

Benefits

• Health insurance, 15 days PTO (20 days after year two), and sick leave.
• 401K, disability insurance, FSA, and HSA.
• Generous paid family leave.
• The opportunity to do work that matters with a team that treats one another with respect and kindness.