Enrollment Services Program Associate

Job Details

Description Summary: In relation to contributing to SJVC’s mission and goals, under the direct supervision of the Enrollment Services Director a Linear Program Admissions Advisor must be able to sell prospective students on themselves and the benefits of an education by presenting them a brighter, more promising future.

Essential Duties And Responsibilities

• Meet start goals for linear start programs
• Responds to all incoming inquiries for assigned linear programs
• Schedules appointments with prospective students
• Makes program presentations to prospective students
• Gives prospective students a tour of the college
• Schedules placement exams and discusses impact of scores with applicants
• Schedules prospective students for Program Director interviews
• Refers applicants to financial services
• Completes enrollment package
• Follows up by telephone and correspondence for open houses, orientation, start date, uniform and supplies
• Covers all linear program open houses
• Attends all Advisory Board meetings
• Develops leads to supplement general marketing
• Performs other duties as assigned

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competency

• Adaptability – Responds to change with a willingness and ability to learn new ways of working.
• Communication – Develops and delivers communication that conveys a clear understanding of the unique needs of different audiences. Listens to others and allows them to make their point.
• Integrity & Ethics – Demonstrates personal integrity; serves as a positive example of why others should trust the motives of the organization; views self as a reflection of the organization by following through on commitments and accepting ownership of mistakes; treats people with respect; keeps commitments; inspires the trust of others and upholds organizational values.
• Organization Support – Supports organizations goals and values. Is keenly aware of the time frame in which tasks or projects needs to be done; accepts and mirrors the level of urgency conveyed by the manager or customer being served; puts first priority on the needs of the organization or the needs of its customers.
• Fosters collaboration and teamwork across the Institution.
• Professionalism – Approaches other in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follow through on commitments.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education and/or Experience – Associate’s Degree and related work experience. Required degree(s) must be from institutions accredited by recognized U.S. accrediting agencies. Degrees from non-U.S. institutions are recognized only if equivalence has been established and provided.
• Language Skills – Ability to read and comprehend simple instructions; short correspondence, and memos; ability to write simple correspondence; ability to affectively present information in one-on-one and small group situations to applicants and employees.
• Mental Skills – Ability to add and subtract, multiply and divide, calculate percentages and ratios.
• Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills – To perform this job successfully, an individual must have knowledge of Microsoft Office, Word, Excel, Access and Outlook; and master proprietary software used to maintain student records.
• Other Qualifications: Must be available evenings for workshops and some weekends for seminars.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and reach with hands and arms; talk and hear. The employee is frequently required to sit, stand and/or walk. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and reach with hands and arms; talk and hear. The employee is frequently required to sit, stand and/or walk. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds.