Enrollment Coordinator - Chronic Care Management
About the Company
Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services.
About the Role
Chronic Care Management (CCM) is a healthcare delivery model aimed at providing comprehensive and coordinated care to patients with chronic conditions. CCM services are designed to improve the quality of care, enhance patient outcomes, and reduce healthcare costs by addressing the complex needs of individuals living with chronic illnesses.
Responsibilities
- Educate and enroll new and existing patients into our specialty services and programs
- Manage the enrollment process, including collecting necessary information and documentation
- Communicate with patients to explain the benefits of enrollment
- Maintain accurate and up-to-date enrollment records
- Collaborate with the care management team to ensure a seamless transition for new patients
Requirements
- Strong customer service skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and accuracy
- Proficient in Excel & Microsoft Outlook
- High school diploma or equivalent
- Healthcare experience preferred
Benefits
- Substantial growth opportunities
- Leadership and mentoring
- Resources to further career
- Fun work environment (events, holiday parties)
- Medical, vision, and dental coverage
- 401k retirement plan
- Paid holidays
- Supportive and positive work environment