Enrollment Assistant for Workforce Solutions (2 Positions)

About the role

The Enrollment Assistant position works directly with students to take inbound calls, make outbound calls, respond to emails, collect and process documentation from students for funding and enrollment, and attend open houses and community events as needed.

Responsibilities

• Absorb and adapt to the changing needs of the division, be flexible, follow instructions, and meet multiple deadlines at once.
• Understand the importance of identifying prospective students as well as timely follow-up to convert those interested from prospects to applicants.
• Provide follow-up, troubleshoot any barriers the student may have, and outline the onboarding process for new students.
• Support the front desk and ensure a positive first impression for all callers and visitors.
• Operate a State Vehicle (if required).

Requirements

• Demonstrated strong customer service and interpersonal skills, including the ability to effectively follow up, follow through, engage, provide support to, and motivate students.
• Demonstrated organizational skills, attention to detail, and time management skills.
• Demonstrated problem-solving skills, working under pressure and meeting multiple deadlines at once.
• Demonstrated excellent oral and written communication skills.
• Demonstrated adaptability, versatility, and flexibility.
• Demonstrated proficiency with a variety of PC-based software (Office 365).

Qualifications

• N/A

Skills

• N/A

Benefits

• N/A

Pay

• $16.83 per hour, part time

Schedule

• 29 hours per week, part time