Enhanced Advocate (On-Call) - Domestic Abuse/Sexual Assault
Heartland Family Service · Papillion, NE · 4 mo ago
Legal$20/hrInternship
Summary Description Of Work
Enhanced Advocates provide crisis intervention, safety planning, referrals, and information about the criminal justice system.
Compensation
- $20 per weekday
- $30 per weekends
- $17 per hour when responding while on call
Schedule
- On-call 5:00 p.m. to 8:00 a.m. evenings
- 8:00 a.m. to 8:00 p.m. on holidays and weekends
Essential Duties And Responsibilities
- Respond to hospitals or law enforcement agencies to provide face to face crisis intervention and support to survivors of sexual and domestic assault.
- Maintain availability at all times while on call.
- Must be able to be on site within 30 minutes of a call.
- Demonstrate & maintain total confidentiality at all times, i.e. conversations, files, and cell phone calls.
- Provide appropriate referrals and follow up on cases as needed.
- Complete initial 8 hours of training within two weeks of hire.
- Attend quarterly meetings.
- Cover two major holidays per calendar year:
- New Year's Day
- Easter
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Friday after Thanksgiving
- Christmas Eve
- Christmas Day
- New Year's Eve
Essential Functions
- Cooperates and collaborates with program staff, volunteers, visitors to the agency and, the community at large.
- Displays a courteous and caring attitude at all times to the clientele, volunteers, agency staff and community at large.
- Is dependable and punctual regarding scheduling.
- Absolves by all specific program and agency policy and procedures.
- Develops personal and program related skills through participation in internal and external training opportunities including printed material and media.
- Good communication skills both written and verbal.
- Creates, maintains, and shares as appropriate a dynamic self-care plan.
- Strives to make connections between the agency and the larger community whenever possible to contribute to the agency's ongoing fundraising and friend-raising efforts.