Engineering Technician – Connection & Infrastructure Acceptance Group

Duties/Responsibilities

• Conducting property and paralegal research.
• Invoicing, collecting, processing, and daily reconciliation of various utility connection and development fees.
• Generating new utility billing accounts, including setting up appropriate billing codes, customer identification information, and property information and details.
• Generating work orders for the installation of utility connections and services.
• Providing paraprofessional support to senior staff as needed by conducting research and working on special projects.

Minimum Qualifications & Experience

• A High School Diploma or equivalent (GED, HiSet, TASC).
• Three years engineering support experience in the area of assignment.

Additional Preferred Skills

• Advanced knowledge of MUNIS, Access databases, ArcGIS, and Excel spreadsheets.
• Proficiency with building databases and/or queries.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office software.

Benefits

• Full-Time Employees: 12-13 paid holidays per year, 13 standard work days of vacation per year, 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement, medical, dental, vision, and supplemental life insurance plans, state and city retirement plans, short and long term disability plans, paid temporary disability leave for specified conditions, City contribution of 13.6% into the N.C. State Retirement System, paid funeral leave, Employee Assistance Program - personal and family counseling, paid life insurance equal to annual salary, 48 hours for volunteer work each year*, 4 hours parental leave each year, Workman's Compensation Insurance, 457 Deferred Compensation Plans.
• Part-Time (1,000 hours or more per year): 401(k) retirement plan (5.0% of salary), State retirement plan.
• Part-Time (Average 30 hours per week over 12 month period): 401(k) retirement plan (5.0% of salary), State retirement plan effective first day of the month following date of hire, Health insurance effective first day of the month following date of hire, Dental and life insurance, after one year of service, pro-rated vacation, pro-rated sick, pro-rated floating holiday, part-time holiday pay (based on scheduled hours for that day) after one year of service.