Jobs · Management · Texas

Engineering Technician - (75%+ Travel)

Serco · Austin, TX · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Also remove application instructions, duplicated lines. We need to preserve all substantive information. Let's parse the posting. Content: Position Description & Qualifications Paragraph: "The Engineering Tech is responsible for the physical assembly, mounting, wiring, and integration of automated turnstiles, vehicle high speed gates, and physical access control systems at various client sites. Must have an active U.S. Department of War (DoW) Secret security clearance. In this role you will perform installation of various mechanical and electrical subunits concentrated with Automated Access Control Points.The blended knowledge needed will be that of mechanical assembly, low-voltage electrical work, and technical troubleshooting to ensure systems operate safely and integrate seamlessly with security software." Then bullet-like list (actually sentences) under "In This Role, You Will": list of duties. Then "To Be Successful In This Role, You Will Have": list of requirements. Then "Additional Desired Experience And Skills": list. Then "Company Overview": description of Serco. Then "To review Serco benefits please visit: ..." etc. That's boilerplate. Then "If you require an accommodation..." etc. That's boilerplate. Then "Please note, due to EEOC/OFCCP compliance..." etc. Remove. Then "Serco will not take possession..." etc. Remove. Then "If you are interested in becoming an approved vendor..." Remove. Then "Serco is an equal opportunity employer..." Remove. Then "Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of this posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination (WD). The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract." Then "Benefits – Comprehensible benefits for full-time employees (part-time members receive a limited package tailored to their role):" then list. Then "Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or Service Contract Labor Standards." Then "To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us." Then "Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans." Then "The application window for this position is for no more than 60 days..." etc. Remove. We need to extract substantive content: responsibilities, requirements, qualifications, skills, benefits, pay, schedule? There's no explicit schedule mentioned. Pay: they mention hourly amount can be found at top of posting (not provided). They mention prevailing wage rate varies by locality. That's not a specific number. According to rules: do NOT create Pay/Schedule/Benefits sections unless posting actually states them. For Pay, they mention "Salary range: The hourly amount for this position can be found at the top of this posting." That's not a specific value; it's a reference. Should we include Pay section? The rule: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state that pay info can be found at top of posting, but not actual numbers. Is that considered stating them? It's vague. I'd lean to not include Pay section because no explicit salary/hourly amount given. Similarly schedule not mentioned. Benefits: they list benefits in detail: medical, dental, vision, vacation, sick leave, flexible work arrangements, 401(k) with employer matching, tuition reimbursement, life insurance, disability coverage, optional coverages, parental leave, EAP, etc. Also mention that benefits depend on contract. That's substantive. So we can include Benefits section. About the role: we have a paragraph describing role. Could be About the role. Responsibilities: the list under "In This Role, You Will". Requirements: maybe "To Be Successful In This Role, You Will Have" includes mandatory requirements. Qualifications: maybe "Additional Desired Experience And Skills" could be Qualifications or Skills. We need to decide sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map: - About the role: introductory paragraph(s) describing role and context. - Responsibilities: the bullet list of duties. - Requirements: mandatory requirements: active DoW Secret clearance, US Citizenship, HS diploma/GED, minimum 3 years experience, excellent communications and analytical skills, proficiency with MS Office, ability to travel up to 75% CONUS, ability to obtain valid US Passport, ability to obtain basic mechanical/electrical hand tool set/kit. - Qualifications: maybe "Additional Desired Experience And Skills": planning/executing retrofit, upgrade, sustainment of Navy Physical Access Control Systems, certification from major gate operator/turnstile manufacturer, IP Based CCTV certifications, various detection sensors, power distribution and interconnectivity, SOPs, Test Readiness Review or SOVT. - Skills: maybe we could combine some but we already have skills in requirements. Could also have a Skills section for technical skills: mechanical assembly, low-voltage electrical work, technical troubleshooting, etc. But we might avoid duplication. The instruction: prefer a few substantive sections over many thin ones. So we might combine Qualifications and Skills into one? But we have to follow headings list; we can omit sections if no real content. We could have About the role, Responsibilities, Requirements, Benefits. That's four sections. That seems sufficient. Qualifications and Skills could be merged into Requirements? But we have both mandatory and desired. Could put mandatory under Requirements, desired under Qualifications. Skills maybe not needed separately. Let's see. We have mandatory requirements list; we have desired experience and skills list. That could be Qualifications. We could also have Skills section for technical skills like mechanical assembly, low-voltage electrical work, technical troubleshooting, etc. But those are already in description. Might be redundant. Given instruction to prefer few substantive sections, we can have About the role, Responsibilities, Requirements, Qualifications, Benefits. That's five sections. Pay and Schedule omitted. Now we need to format. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. Do not repeat job title as heading. Do not put Job ID etc. We must preserve all substantive information; do not invent or summarize away detail. We need to include all substantive info from the posting, but we can condense into prose or lists as appropriate, but must not lose detail. Let's extract details. About the role: The paragraph(s) describing role and company overview? The "Company Overview" is about Serco, not the role. Could be part of About the role? Might be better to have About the role include the role description and maybe company overview? But the instruction: "About the role" heading for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So About the role likely should contain description of the role and maybe company overview? The company overview is about employer, not role. Could be omitted? But we need to preserve all substantive information; we cannot drop company overview unless it's considered boilerplate? It's not boilerplate; it's substantive about Serco. However, the instruction says to use headings for those categories; company overview doesn't fit any of those exactly. Could be part of About the role? Might be okay to include under About the role as a paragraph about the employer. Or we could create a separate section like "Company Overview" but not allowed headings list. So we must fit into allowed headings. Probably include under About the role. Thus About the role will contain: description of Engineering Tech responsibilities (maybe overlapping with Responsibilities). But we should avoid duplication. Better to keep About the role as a brief overview: The Engineering Tech is responsible for physical assembly, mounting, wiring, integration of automated turnstiles, vehicle high speed gates, and physical access control systems at various client sites. Must have active DoW Secret clearance. etc. Then Responsibilities will have detailed duty list. Let's craft About the role paragraph: combine the initial description and maybe company overview. But we must not lose company overview details: Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. That's substantive; we should include it. Could be placed under About the role after role description. Now Responsibilities: list of duties from "In This Role, You Will". Let's extract each bullet: - Unpack, position, level, and anchor full-height turnstiles and high speed vehicle gates and associated control cabinets into concrete using power tools and expansion bolts. - Install conduit paths using various types of conduit between junction points and control cabinets. - Run, terminate, and dress low-voltage wiring; connect power supplies, relays, and communication lines according to schematics. - Wire and configure peripheral devices including badge readers, biometric scanners, barcodes, and visitor management systems. - Perform functional testing of optical sensors, barrier speeds, and emergency fail-safe overrides; troubleshoot hardware and wiring issues. - Complete daily field reports, sign-off sheets, and photo documentation of finished installations via mobile reporting apps. - Provide basic system walk-throughs and operational training to end-users or site managers upon project completion. Also earlier: "perform installation of various mechanical and electrical subunits concentrated with Automated Access Control Points." That's also a duty. Could be included. Also earlier: "The blended knowledge needed will be that of mechanical assembly, low-voltage electrical work, and technical troubleshooting to ensure systems operate safely and integrate seamlessly with security software." That's more knowledge, maybe part of About the role or Skills. We'll include that in About the role or maybe Skills. Now Requirements (mandatory): - An active or current DoW Secret security clearance - U.S. Citizenship required - A High school diploma/GED - Minimum 3 years of experience in physical security installation, commercial locksmithing, low-voltage electrical work, or commercial construction. - Excellent communications and analytical skills - To be proficient with MS Office products i.e., Excel, PowerPoint, Word, and Outlook - The ability to travel up to 75+% (CONUS) - Ability to obtain a valid U.S Passport - Ability to obtain basic mechanical/electrical hand tool set/kit Also maybe "Must have an active U.S. Department of War (DoW) Secret security clearance." Already. Now Qualifications (desired): - Planning and executing retrofit, upgrade and sustainment of any Navy Physical Access Control

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