Engineering Tech III

About the role

The Facilities Maintenance Technician 3 position plays a key role in maintaining the resort's facilities, ensuring a safe and enjoyable experience for all guests.

Responsibilities

• Perform and lead engineering projects, guest calls, blitzes, repairs, and preventive maintenance as directed by resort management.
• Conduct routine inspections to ensure safe and proper operation of MEP systems following resort guidelines.
• Perform preventive maintenance, troubleshooting, and replacement of HVAC and mechanical components.
• Diagnose plumbing fixtures, handle clogs, and conduct repairs and equipment replacements.
• Repair and troubleshoot appliances and household fixtures.
• Install, repair, and replace tiles, grout, vinyl, and carpet as needed.
• Lead small construction projects, including drywall, carpentry, concrete, and flooring.
• Work with pools, spas, and water features, including chemical balancing and maintenance of all MEP equipment.
• Participate actively in procurement and inventory processes to ensure materials and tools are available for work.
• Read and interpret technical data, blueprints, and OEM manuals.
• Communicate professionally via radios, phones, emails, and verbal interactions.
• Perform maintenance and cleaning tasks as required by resort management.
• Safely use hand tools, power tools, and battery-powered tools needed for the job.
• Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment).
• Lead and implement safety practices and guidelines.
• Recognize and identify potential safety hazards on the property.
• Communicate and interpret guest needs with positive interactions to reach resolutions.
• Adhere to all CFI/Westgate Resorts policies and procedures.
• Always represent Westgate Resorts professionally through appearance, attire, and behavior.
• Perform other tasks as assigned by resort operations leadership.

Requirements

• High school diploma required.
• Minimum of 3 years of hands-on experience in HVAC experience within a resort or commercial environment.
• Written and verbal communication in English is expected.
• Must have and maintain a valid driver’s license.
• CPO (Certified Pool Operator) license required by the resort.
• Universal EPA HVAC license required by the resort.
• Regularly, the team member must lift, move, push, or pull up to 50+ pounds.
• Strong communication skills required to excel in interactions with guests and colleagues.
• Able to be versatile, work well under pressure, and meet deadlines.
• Able to work weekends and holidays as needed.

Qualifications

• Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.

Skills

• Proficient in operating resort operations software and devices (HotSOS and other applicable systems).

Benefits

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage.
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge.
• Paid Holidays.
• 401(k) with Generous Company Match to Support Your Future.
• Daily Pay – Access Your Earnings When You Need Them.
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance.
• Wellness Programs to Support Your Well-Being.
• Flexible Spending Accounts (FSA).
• Tuition Assistance to Help You Grow Your Career.
• Military Leave.
• Employee Assistance Program (EAP) – Support When You Need It Most.
• Lifetime Life, Disability, Accident, Critical Illness, and Hospital Insurance.
• Pet Insurance for Your Furry Family Members.
• Low-Cost Gym Membership.
• New! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents.
• Career Growth and Advancement Opportunities.
• Community Involvement – Give Back and Make an Impact.

Pay

$24/ hour - Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.

Schedule

Availability to work weekends and holidays as needed.