Engineering Services and Operations Manager

About the role

PACCAR is a Fortune 500 company established in 1905, recognized as a global leader in the commercial vehicle, financial, and customer service fields. The PACCAR Technical Center provides engineering excellence to the truck, engine, and winch divisions of PACCAR Inc through innovative product development and testing. The Technical Center is located in the Skagit Valley about 65 miles north of Seattle, Washington.

Responsibilities

• Lead, mentor, and support a team of Program Managers through the delivery of vehicle programs.
• Create, track, and communicate program schedules, deliverables, and budgets.
• Assess Resources across the facility to support requested work.
• Develop new processes, standards, and tools related to program management activities.
• Mentor and train others in the use of new processes, standards, and tools.
• Ensure adherence to policies and procedures related to project and program management and project accounting for expense and capital projects.
• Develop reporting and metrics.
• Develop program and process management strategies to support our division partners and PTC colleagues.
• Perform performance evaluations and other Human Resource tasks.
• Travel anticipated up to 10%, must be willing to travel.
• Lead a team of individuals who manage our document and records, various business applications, 5S, dashboards and reporting, the quality management system and adherence to ISO 9001 and continuous improvement initiatives.
• Identify and lead six-sigma, lean and support 5s initiatives.
• Ensure our Quality Management System is adequate and that we align with ISO 9001 guidance.
• Facilitate workshops to support continuous improvement efforts.
• Track projects and establish metrics on continuous improvement projects.
• Support engineers in proper documentation of continuous improvement projects.
• Manage the maintenance and development of business applications used to support operations.
• Work with a team of individuals who support our shipping and receiving, warehouse and inventory management, purchasing, fabrication, exemption and fleet lifecycle management, and compliance with ISO 14001 and Environmental Management System.

Qualifications

• Minimum 10 years in Leadership, Program Management and/or Operations Management.
• Experience managing people, performance, and leading a team.
• Able to communicate effectively across functional boundaries, as well as up and down the leadership chain.
• Must be able to function in an abstract environment and be comfortable assessing and managing unfamiliar functions.
• Should have a strong background in project management.
• Able to establish a strong network across various organizations and disciplines.
• Ability to perform in a fast-paced, results-oriented environment and manage multiple priorities.
• Candidate must be organized and self-motivated, identifying and proactively addressing opportunities for program improvement.
• Ability to effectively evaluate proposals using sound judgment and present recommendations.
• Demonstrated ability to adapt to new environments and achieve objectives.
• Excellent written and verbal communication skills are a must.
• Experience in testing, automotive industry, and various vehicle technologies a plus.
• Experience using MS Office Suite, Visio, MS Project, Project Online, Office 365 and other project management software desired.

Bachelor's degree required. Master’s Degree Preferred. Program Management experience required. PMP, Lean and Six Sigma certifications preferred.

Benefits

• Competitive salary and 401k with up to a 5% company match.
• Fully funded pension plan that provides monthly benefits after retirement.
• Comprehensive paid time off – Minimum of 10 paid vacation days, 12 paid holidays, and sick leave.
• Tuition reimbursement for continued education.
• Medical, dental, and vision plans for you and your family.
• Flexible spending accounts (FSA) and health savings account (HSA).
• Paid short-and long-term disability program.
• Life and accidental death and dismemberment insurance.
• EAP services including wellness plans, estate planning, financial counseling and more.

The salary range for this role is $119,100- $186,300 annually.