Engineering Operations Technician, ADC InfraOps DCEO

About the role

The Data Center Engineering Operations Technician (EOT) are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.

Responsibilities

• Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
• Troubleshoot of facility and rack-level events within internal SLAs
• Perform limited maintenance tasks to include filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
• Provide support to Data Center Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off hour emergency calls per on call rotation for any one of the region’s sites
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities
• Manipulate small wires and objects

Qualifications

• 3+ years of maintenance experience on mechanical or electrical equipment in a mission critical environment (i.e. Data Center, telecom, etc.)
• Experience with building management systems (BMS/EPMS)

Preferred Qualifications

• Associate’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
• Data Center Operations Experience or experience operating electrical or mechanical systems in a mission critical environment (i.e. military, telecom, etc.)
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Experience with building management systems (BMS and EPMS control systems) and data collection/trending
• Operating engineering license(s) such as DC II, DC III, or equivalent, Electrical or mechanical Journeyman License, CFC license (Universal or minimum Type II), and/or NFPA 70E Cert

Pay

The base salary range for this position is $37.00 - $65.00 USD hourly.

Schedule

This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.