Engineering Operation Technician - Night Shift, DCC Communities

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and collaborate with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

NOTE: Amazon does not sponsor immigration, including H-1B, TN, and other non-immigrant visas, for this role. A lump sum stipend will be provided to eligible candidates who relocate for this position.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventative maintenance (PM), troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors, and vendors, ensuring all work performed is in accordance with established practices, procedures, and local legislation
• Work schedule changes depending on specific site needs; shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations. Role may support more than one location/site.

Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
  • Regularly lift and/or move up to 39 pounds independently
  • Participate in group lifts for 40+ pounds
  • Maintain balance and perform construction tasks while on a ladder
  • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
  • Work in an environment requiring provided ear protection

Qualifications

• 1+ years of Microsoft Office products and applications experience
• Work a flexible work schedule including evenings, overnights, and weekends
• 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities maintenance

Preferred Qualifications

• Experience reading and writing procedures, technical documents, and engineering drawings
• Associate's degree in related field, or technical degree in related field
• 2+ years of data center engineering experience

Pay

USA, IN, NEW CARLISLE - 32.88 - 57.50 USD hourly

Benefits

• Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, and 401(k) matching

Learn more about our benefits at Amazon Benefits.