Engineering Operation Technician, DCC Communities

About the role

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Manage daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations

Requirements

• Ability to travel to or commute to active data center sites as required by business needs
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Qualifications

• 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
• High school or equivalent diploma

Skills

• Hands-on electrical and mechanical equipment troubleshooting
• Experience with BMS and EPMS
• Knowledge of 3 phase electrical systems and mechanical equipment
• Ability to perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing skills
• Ability to work in physically demanding environments

Benefits

• Lump sum stipend will be provided to eligible candidates who relocate for this position

Pay

• Competitive compensation package

Schedule

• Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations