Engineering Operation Technician , AWS Opportunity for Military Community

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

About the role

Engineering Technicians are Amazon’s front line for hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot Data Center Operation’s Mission Critical Facilities, including stand-by diesel generators and related fuel systems, as well as three-phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors.

We are seeking experienced Engineering Operations Technicians to join our data center operations team, specifically focusing on liquid cooling infrastructure and water distribution systems. This role is vital in maintaining the continuous operation of our advanced cooling systems that support critical data center operations.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and collaborate with diverse teams including software, hardware, and network engineers, supply chain specialists, security experts, and operations managers.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, fire/life safety, and cooling equipment to ensure 24/7 reliability and availability
• Monitor and operate mission-critical liquid cooling infrastructure
• Conduct glycol concentration testing and adjustments
• Operate and maintain water distribution systems, including water chemistry, pumps, and piping networks
• Perform maintenance, troubleshooting, root cause analysis, and repair of liquid cooling systems
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors, and vendors, ensuring all work performed is in accordance with established practices, procedures, and local legislation

Requirements

• 2+ years of Microsoft Office products and applications experience
• 2+ years of electrical and mechanical experience and/or industrial water distribution systems
• Ability to work on a flexible schedule including days, nights, and/or weekends
• Willingness and ability to work in physical conditions with reasonable accommodations:
  • Regularly lift and/or move up to 39 pounds independently
  • Participate in group lifts for 40+ pounds
  • Maintain balance and perform construction tasks while on a ladder
  • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push, and pull objects into position
  • Work in an environment requiring provided ear protection
• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

Preferred Qualifications

• Experience working in a data center or mission-critical facility (e.g., hospital, military facility, public safety facility)
• Industrial-scale chiller plant operation
• Primary/Secondary loop systems
• Plate and frame heat exchanger maintenance

Pay

USA, PA, Fairless Hills - 37.64 - 65.91 USD hourly

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and option for Supplemental life plans)
• Employee Assistance Program (EAP) and Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off and parental leave
• Sign-on payments and restricted stock units (RSUs)

Learn more about our benefits at amazon.jobs/en/benefits.

Amazon does not sponsor immigration, including H-1B, TN, and other non-immigrant visas, for this role. A lump sum stipend will be provided to eligible candidates who relocate for this position.