Engineering Manager – Network

About the role

It’s about process, progress, and people. Does stepping into a leadership role excite you? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality standards excite you? If so, the Engineering Manager– Network position could be your calling. At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger.

Responsibilities

• Plan, design, and implement network infrastructure to meet the company's current and future needs. This includes LAN, WAN, VPN, and wireless networks
• Monitor network performance, identify issues, and provide timely resolution ensure the network’s reliability and efficiency
• Manage and mentor a team of network engineers and technicians while providing guidance, training, and support to ensure high performance and professional development
• Collaborate with external vendors and service providers to ensure optimal service delivery and negotiate contracts and manage relationships with vendors
• Maintain comprehensive documentation of the network architecture, configurations, and processes to ensure that all network changes are properly documented
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent relevant experience
• Advanced knowledge in independently diagnosing and resolving intricate issues across interconnected programs and systems, ability to develop and implement effective, innovative solutions, typically requiring a minimum