Engineering Manager, Infrastructure

About the role

We're seeking an Engineering Manager to lead our Infrastructure team. This team provides the compute, storage, networking, observability, and CI/CD capabilities that power every application and data product at Upside.

Responsibilities

• Lead with platform and company outcomes over local optimization.
• Create a safe, collaborative team environment.
• Raise the bar on reliability, performance, security, and engineering standards.
• Provide clarity and empower autonomy.
• Ensure AWS environments are secure, cost-efficient, and production-ready.
• Evolve CI/CD, observability, and platform tooling.
• Drive operational excellence across reliability, scalability, and performance.
• Define and track key platform health and cost metrics.
• Partner with Security, Data Platform, and Product Engineering teams.
• Oversee large-scale programs spanning multiple teams.
• Represent Infrastructure in cross-functional planning and technical forums.

Qualifications

• 3+ years of experience managing infrastructure, SRE, or platform engineering teams.
• At least 3+ years of hands-on experience building and operating production systems in the cloud.
• Comfortable designing and reviewing solutions in AWS, including networking, container orchestration, storage, and IAM.
• Eager to integrate generative AI into engineering workflows.
• Experience with modern DevOps practices and tooling.
• Experience with automation and standardization to reduce toil.
• Ability to communicate clearly across technical and non-technical audiences.

Benefits

• Medical, dental, and vision coverage starting on Day 1.
• Equity (ISOs).
• 401(k) program.
• Family planning programs + paid parental leave.
• Physical fitness and wellness memberships.
• Emotional and mental health support programs.
• Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break.
• Flexible work environment.
• Lunch reimbursement for in-office employees.
• Employee Resource Groups.
• Learning and Development stipend.
• Transparent culture.