Engineering Manager, Hub Cloud Services

About the role

SmartThings is one of the leading IoT ecosystems in the world, creating the most effortless way for anyone to create a smart home. We're a wholly owned subsidiary of Samsung with corporate offices in Minneapolis and the Bay Area. More than 430 million people worldwide use SmartThings to control and manage their connected life. SmartThings delivers simple, powerful experiences across Samsung's leading portfolio of phones, TVs, and appliances. We also offer the most versatile smart home experience as an open platform with a rich partner ecosystem (think IKEA, SONOS, Honeywell, and so many more). As a founding member of Matter, we are a leader in the industry to help make smart homes more secure, reliable and seamless to use. Come be a part of the leading edge of IoT innovation!

The Hub Cloud Services (HCS) team operates at a massive scale, processing billions of events and millions of smart home users' commands each day. We design and maintain ultra-fast event and command pipelines so that cloud automation feels seamless and immediate. Additionally, our team manages the core APIs and tools that help power SmartThings hubs, which serve as the backbone of millions of smart homes around the world. Our infrastructure serves as a vital foundation for many teams throughout SmartThings.

This position is a hybrid role, based onsite 3 days a week at our office in Minneapolis, MN.

Key Responsibilities

• Technical Leadership: Lead the engineering team in developing key features for high-volume, mission-critical services; uphold architectural standards and encourage elegant system designs that focus on scalability, efficiency, reliability, and performance; keep up with and drive adoption of emerging technology through experimentation and hands-on learning.
• People Management and Organizational Culture: Manage and mentor engineers, conduct regular check-ins, assess performance and deliver actionable, constructive feedback to support career growth; cultivate an engineering culture centered on strong ownership, cross-functional partnership, and reliable, high-quality delivery; set an example by regularly tracking fleet metrics and operational performance to maintain high standards of quality and efficiency.
• Strategic Vision and Global Operations: Direct initiatives across various organizations and international teams; partner with technical leads and other engineering managers to define and refine the overarching vision across Hub and Cloud organizations; drive strategic direction and roadmap planning for the team that aligns with overall company goals.

Required Qualifications

• Bachelor's degree in Computer Science or related
• 5+ years of software engineering experience building web services and cloud systems at scale
• 3+ years leading software engineering teams, including performance management and career development
• Demonstrated ability to manage multidisciplinary teams with varying skill sets and technical focuses
• Effective leadership skills - driving project scope, setting deliverables, and communicating context to stakeholders
• Strong understanding of large-scale system design, cloud deployments, database architectures, security, and performance optimization

Benefits

• Comprehensive health benefits including medical, dental, vision, and mental health; HSA with employer contribution; life & disability insurance; FSAs for health and dependent care expenses; competitive 401k with a 5% employer match
• Unlimited PTO, 12 paid holidays, and generous parental leave policy (8 weeks fully paid parental leave and 8 more fully paid weeks for childbirth recovery leave)
• Education reimbursement program and access to learning resources through O'Reilly
• Parking stipend to cover monthly garage cost; EV chargers onsite
• In-office catered lunches on Thursdays
• Access to onsite gym

Pay

Base compensation range for this position is $146,000 to $198,000 annually. Actual base within this range will depend on many factors including experience, skills, technical expertise and market alignment. In addition, this role is eligible for a 20% annual target bonus based heavily on individual performance.