Engineering Manager

About the role

Flex is seeking a highly strategic and results-driven Engineering Manager to lead our Process, Industrial, and Product Engineering teams within the Global Services & Solutions (GSS) organization. The role is based onsite in Austin, TX. This role requires a strong leader capable of driving operational excellence, supporting business growth, developing long-term strategies, and rapidly adapting to a dynamic and constantly evolving service environment. The ideal candidate combines deep technical expertise with strong business acumen, enabling decisions that balance customer requirements, operational efficiency, cost, quality, and scalability. This individual must be comfortable managing complexity and building contingency plans (Plan A, B, C, and D) to successfully navigate changing business conditions.

What a typical day looks like

• Lead and develop multidisciplinary engineering teams, including Process Engineering, Industrial Engineering, and Product Engineering.
• Define and execute short-term and long-term engineering strategies aligned with business objectives.
• Drive Lean Manufacturing initiatives across operations to improve productivity, quality, cost, safety, and customer satisfaction.
• Support business growth through the design and implementation of scalable operational solutions.
• Lead automation and digital transformation initiatives, identifying opportunities to leverage emerging technologies, Industry 4.0 concepts, AI, robotics, and data-driven decision making.
• Partner with Operations, Quality, Supply Chain, IT, Facilities, and Customer teams to deliver business results.
• Develop capacity planning, labor models, facility layouts, process flows, and operational roadmaps.
• Manage engineering support for fulfillment, logistics, warehousing, repair, refurbishment, reverse logistics, and service operations.
• Establish KPIs, dashboards, and performance management systems to drive accountability and continuous improvement.
• Lead new customer implementations, product transfers, operational expansions, and site transformation projects.
• Create contingency strategies and risk mitigation plans while maintaining business continuity in fast-changing environments.
• Drive a culture of innovation, problem-solving, agility, and operational excellence.

The experience we're looking to add to our team

• Bachelor's degree in Engineering, Supply Chain, Operations Management, or a related field.
• 8+ years of progressive leadership experience in engineering, manufacturing, or operations environments.
• Proven success leading Process, Industrial, and Product Engineering organizations.
• Strong knowledge of Lean Manufacturing, Six Sigma, Kaizen, Value Stream Mapping, Standard Work, and continuous improvement methodologies.
• Experience with automation technologies, robotics, Industry 4.0, artificial intelligence, digital transformation, and data-driven decision-making.
• Experience supporting service-oriented operations, including: Fulfillment, Warehousing, Logistics, Repair Operations, Refurbishment Programs, Reverse Logistics, Inventory Management, Materials Management.
• Strong financial and business acumen with experience developing business cases, ROI analyses, and capital investment proposals.
• Proven ability to make effective decisions in ambiguous situations while balancing risk and business needs.
• Excellent leadership, communication, and stakeholder management skills.
• Lean Six Sigma Black Belt or equivalent certification.
• Experience leading large-scale operational transformations and multi-site organizations.
• Working knowledge of Warehouse Management Systems (WMS), ERP systems, Manufacturing Execution Systems (MES), and data visualization platforms.
• Experience within Global Services & Solutions (GSS), aftermarket services, repair, refurbishment, or reverse logistics environments.