Engineering Manager

About the role

As the Engineering Manager at Favor, you will help create the tools and applications necessary to connect customers, Runners, merchants, and support teams. You will lead a team of engineers building applications, services, and cloud infrastructure for Favor's product portfolio across microservices, web, iOS, and Android. You will work closely with engineering and product leadership to instill a culture of quality and iterative development, increasing the quality, confidence, and reliability of everything Favor builds.

Responsibilities

• Manage a team of individual contributors, including 1:1s, feedback, performance management, and career development.
• Empower the team to deliver their best work by facilitating goal-setting and alignment with broader business objectives.
• Ensure the technical roadmap aligns with business opportunities and understand the fundamentals of the business.
• Identify and implement enhancements to standards, processes, and tools.
• Evaluate new technology solutions and partnerships to accelerate engineering and product development.
• Collaborate closely with product management and engineering as equal stakeholders in the product development process.
• Participate in architectural design and coordinate with other software engineering managers for consistency across applications.
• Improve collaboration and communication within the team and across functions.
• Partner with leaders to identify and plan capabilities required to meet customer needs.
• Collaborate with product managers and stakeholders to determine priorities and impact.

Requirements

• A related degree or comparable formal training, certification, or work experience.
• 7+ years of experience in a software engineering role, including 2+ years leading high-performing engineering teams.
• Strong, high-level understanding of modern, cloud-native software development across the entire lifecycle—from mobile frontends to distributed backend microservices.
• Ability to guide technical discussions, challenge architectural decisions, and unblock engineers across a diverse stack.
• Experience overseeing cross-platform engineering teams spanning:
  • Mobile (iOS/Swift, Android/Kotlin)
  • Backend (Micronaut/Kotlin, PHP, Kafka)
  • Modern web frontends (React, TypeScript, Next.js)
• Strong foundation in modern enterprise Ops tech stacks, including AWS, Kubernetes, Terraform, and Elasticsearch.
• Experience cultivating a high-performing engineering culture rooted in DORA, SPACE, and DevEx frameworks to champion developer experience, streamline delivery pipelines, and elevate code quality.
• Passionate advocate and practitioner of Lean and Agile methodologies, dedicated to continuous improvement and empowering teams through autonomous, iterative development.
• Experience mentoring, motivating, and leading teams through successful software projects.
• Experience setting business expectations, scoping projects, and providing technology recommendations.
• Experience in both high-growth startups and growing medium-sized companies is a plus.

Skills

• Excellent written and verbal communication skills, with the ability to discuss technical topics (e.g., system architecture, API design, product roadmaps) with both technical and non-technical stakeholders.
• Ability to lead engineers in a collaborative and iterative environment.
• Strong problem-solving, issue identification, and technical documentation skills.
• Track record of timely delivery of high-quality software.
• Passion for mentorship, guidance, and fostering strong team bonds.
• Ability to care deeply about people and help them grow professionally.
• Love for learning and teaching, with a growth mindset.
• Ability to balance management and individual contributor responsibilities, including providing guidance on code reviews or pull requests.