Engineering Intern (Summer 2027)

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

About the role

As an intern on Decagon’s Engineering team, you’ll be part of a pioneering group shaping the future of intelligent agents. You’ll contribute directly to production-ready initiatives that address real team needs, gaining hands-on experience and leaving your mark on meaningful, high‑visibility work. This is a 12‑week internship running June 1 – August 20, 2027, based out of our San Francisco office. The role is designed for candidates graduating between December 2027 and July 2028.

Responsibilities

• Contribute to production‑ready initiatives that solve real team needs.
• Gain hands‑on experience and leave a mark on high‑visibility work.
• Collaborate with customers and team members to build, maintain, and improve AI agents.
• Help develop scalable solutions for agent orchestration, enterprise product, or infrastructure teams.

Requirements

• Expected to graduate by summer 2028 with a degree in Computer Science or a related technical field.
• Prior software engineering internship experience.
• Ability to write high‑quality code quickly.
• Experience using AI coding agents as part of development.
• Excited to thrive in a fast‑paced environment, continuously learn, and sharpen skills.

Qualifications (preferred)

• Prior experience working with multi‑modal models.
• Experience with distributed systems, data pipelines, or production infrastructure.
• 0→1 product‑building experience.

Skills

• Software engineering fundamentals.
• AI coding agents.
• Multi‑modal models.
• Distributed systems.
• Data pipelines.
• Production infrastructure.
• Product development from 0 to 1.

Benefits

Interns receive daily lunches and snacks in the office and a monthly lifestyle stipend. (Full‑time employees additionally receive medical/dental/vision, life insurance, disability, retirement plan, parental leave, fertility benefits through Carrot, and a take‑what‑you‑need vacation policy.)

Schedule

12‑week internship from June 1 – August 20, 2027, located in the San Francisco office.