Engineering Excellence Intern

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy.

About the role

The Engineering Excellence Intern will work closely with cross-functional team members such as engineering managers, engineering analysts, and data engineers to support the Engineering Excellence team. The focus will be on software engineering best practices, training, goals, and metrics. This role is designed for students or recent graduates eager to gain hands-on experience in a software engineering environment, specifically how the engineering teams operate. The intern will contribute to real projects, learn industry best practices, and develop skills in problem-solving, collaboration, and communication within a dynamic, mission-driven environment.

Responsibilities

• Analyze and document processes, as well as identify opportunities for improvement or automation.
• Assist in gathering and documenting requirements for new or revised metrics.
• Contribute to the development and testing of new or revised metrics.
• Prepare and present training materials for new or revised metrics.
• Validate existing metrics each week to ensure accuracy.
• Analyze data sets to identify trends, anomalies, and issues, and recommend solutions.
• Participate in meetings with engineering leaders regarding reports and metric values.
• Participate in training sessions, workshops, and networking events as part of the internship program.

Requirements

• Enrolled in an accredited Bachelor’s or Master’s program (preferred fields: Business, Computer Science, Engineering, Mathematics, or related).
• Overall GPA of 3.5 with GPA of 3.7 preferred in major.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with data analysis tools (e.g., SQL, Python, or R) is a plus.
• Interested in healthcare technology and process improvement.
• Ability to work independently and as part of a team.
• Eastern or central time zone preference to align with availability of the team.
• No prior experience required; curiosity and willingness to learn are essential.
• Must be inquisitive and demonstrate openness to innovation, including AI, to explore better processes and ways to alleviate friction and improve patient and client experiences.
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Benefits

• Mentorship from experienced software engineers, data engineers, and analysts.
• Exposure to the full product development lifecycle in a leading healthcare technology organization.
• Opportunity to contribute to meaningful projects impacting software engineering.
• Professional development workshops and networking opportunities.
• Potential for academic credit (subject to university approval).
• Associate Benefits – Comprehensive benefits package designed to support physical, emotional, and financial health, including healthcare, time off, retirement, and well-being programs.
• Culture – A place where associates can do their best work and be their best selves, rooted in collaboration, growth, and innovation.
• Growth – Investment in professional development, including earning a professional certification relevant to the field and tuition reimbursement.
• Recognition – Quarterly and annual incentive programs for employees who exceed expectations.

Pay

$25/hr.

About Ensemble

Ensemble is an award-winning company recognized for excellence in revenue cycle management and workplace culture:

• Five-time winner of “Best in KLAS” (2020-2022, 2024-2025).
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution (2021-2024).
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle (2019-2024).
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment (2024).
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance (2020, 2022-2023).
• Energage Top Workplaces USA (2022-2024).
• Fortune Media Best Workplaces in Healthcare (2024).
• Monster Top Workplace for Remote Work (2024).
• Great Place to Work certified (2023-2024).