Engineer, Voice Implementation
Thrive · Sarasota, FL · 1 mo ago
Information TechnologyFull-time
Responsibilities
- Travel to client locations to perform comprehensive site assessments based on project requirements.
- Identify any ancillary voice devices and associated analog line dependencies.
- Assess the network and infrastructure readiness of a location for VoIP and identify any telephony requirements.
- Implement IT projects related to Microsoft Teams, Voice porting between carriers, configuration of advanced telephony, and handling diverse telephony environments.
- Communicate project plans, potential impacts, and testing procedures to customers clearly and professionally.
- Track and manage time effectively to accomplish multiple ongoing projects.
Requirements
- Minimum: Bachelor’s Degree, Technical Degree or equivalent work experience in voice and data networks.
- Must be willing and able to travel frequently (approximately 50% of the time), including overnight stays.
- Experience in successful operation and support of voice and data networks.
- Self-motivated with ability to work both independently and in a team environment.
- Prior experience using ServiceNow (or other project management software).
- Experience in ITIL methodology and change management processes.
- Knowledge of traditional phone systems, Avaya/Nortel/NEC/Star2Star.
- Familiarity with modern VoIP systems, Teams/8x8.
Qualifications
Not specified.
Skills
Not specified.
Benefits
Not specified.
Pay
Not specified.
Schedule
Not specified.