Engineer/Sr Engineer, Cabin and Configuration Engineering
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
About the role
This job is a member of the Inflight Entertainment and Connectivity (IFEC) Engineering Team within the Integrated Operations Division. Responsible for providing Engineering support for the maintenance and operation of aircraft and related equipment. This job also establishes and assists maintaining aircraft and component standards within areas of responsibility.
Responsibilities
- Provide on-site operational support to WIFI and IFE operations at the airport and remote support to line stations and maintenance bases, including but not limited to:
- Ensure monthly media is duplicated and distributed to maintenance in a timely fashion
- Perform monthly IFEC operational checks
- Support IFE software loads via EO or EA written by IFE Engineering
- Perform reviews of BITE data to identify performance trends
- Review overnight workload for IFE issues and attend evening maintenance planning meetings
- Develop daily action plans, routing, and manpower requests while conducting meetings with production teams
- Investigate IFE and WiFi System reliability issues and processes in coordination with DFW Engineers as directed
- Liaison with local Maintenance Management & Production Control for assignment of IFE and WiFi system related items to the respective aircraft workload
- Follow-up with local stores and materials management for provisioning of required head-end units and inventory
- Provide support for other cabin-related systems, specifically premium seats
- Must be willing to work Afternoon or Night shifts and weekends
Requirements
- Bachelor of Science in Engineering (required)
- 3-6 years of experience
Qualifications
- BS in Electrical Engineering (preferred)
- A&P License (preferred)
- Ten or more years of experience in aircraft In-Flight Entertainment, WiFi, or electrical systems (preferred)
- Familiarity with FAA regulatory requirements and AA engineering practices (preferred)
Skills
- Knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
- Ability to analyze technical data and make data-driven decisions
- Demonstrates aptitude, ability, and willingness to take on new roles and responsibilities
- Ability to prepare/deliver presentations that compel acceptance of solutions
- Ability to successfully interact with internal and external customers
Benefits
- Travel Perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription, and vision benefits to help you stay well. And that’s just the start; we also offer virtual doctor visits, flexible spending accounts, and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources, and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.