Engineer II

Job Number: 26086467 | Engineering & Facilities | 2 Grasslawn Ave, Hilton Head Island, South Carolina, 29928 | Full Time | Non-Management

About the Role

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little or no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.

Responsibilities

• Visually inspect tools, equipment, or machines.
• Carry equipment (e.g., tools, radio).
• Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Assure each day’s activities and problems are communicated to other shifts using approved communication programs and standards.
• Display proficiency in one of the following categories, above-average skills in two more, and basic skills in the remaining: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
• Use safe practices with hand and power tools and other materials required for repair and maintenance tasks.
• Perform basic repair or replacement of PVC copper pipe (including soldering).
• Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
• Program TVs and perform general housekeeping and engineering-related duties.
• Use the Lockout/Tagout system before performing any maintenance work.
• Demonstrate working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs.
• Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
• Train and mentor other engineers (e.g., Engineer I).
• Perform Engineer on Duty responsibilities, including readings and rounds.
• Follow all company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships; support team goals; listen and respond to concerns of others.
• Speak with others using clear and professional language.
• Perform other reasonable job duties as requested.

Requirements

• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance; heavier tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.

Qualifications

• Universal Chlorofluorocarbon (CFC) Certification.
• Must meet applicable state and federal certification and/or licensing requirements.
• High school diploma or G.E.D. equivalent and vocational or technical background (preferred).
• Experience in general maintenance, exterior and interior surface preparation, and painting (preferred).
• At least 2 years of hotel engineering/maintenance experience (preferred).
• Valid Driver’s License.

About the Team

At Westin, we empower guests to regain control and enhance their well-being while traveling, ensuring they can be the best version of themselves. To achieve this mission, we need passionate and engaged associates who embrace well-being practices both on and off property. Ideal candidates are active, optimistic, adventurous, and take pride in maintaining their well-being.