Engineer I, Quality

About the role

Collaborate with quality assurance and quality control teams to develop processes, test procedures, and implement systems that ensure products and processes fulfill quality standards, meet regulations, and satisfy client expectations. As a Quality Engineer you will drive process and product improvements, conduct root cause analysis, develop operating instructions for formulas, and work with manufacturing site stakeholders to meet key performance indicators. You will teach, train, and mentor operations staff on quality management best practices and act as a quality ambassador to foster a culture of safety and customer satisfaction.

Responsibilities

• Develop and implement processes, test procedures, and systems to meet quality standards and regulatory requirements.
• Create and maintain operating instructions for product formulas and drive continuous improvements.
• Partner with manufacturing site stakeholders to achieve key performance indicators and operational excellence.
• Identify opportunities for formulation improvements and lead related initiatives.
• Handle customer complaints: receive, analyze process‑oriented issues, coordinate root cause analysis, and implement corrective and preventive actions.
• Implement and track operational quality KPIs.
• Ensure all quality and safety practices are consistently followed.
• Maintain document management system, assess site process risk, and update local policies and procedures to comply with ISO standards, government regulations, and customer requirements.
• Develop and execute risk‑based internal audit plans with the site operations team to mitigate quality risk.
• Foster positive employee relations through effective communication and engagement practices.
• Perform other related duties as required and assigned.

Required Skills

• Identify opportunities for formulation improvements.
• Complaint handling and root cause analysis, including coordination with cross‑functional teams and implementation of corrective actions.
• Implementation and tracking of quality‑related KPIs.
• Commitment to adhering to all quality and safety practices.
• Document management, risk assessment, and policy updating to meet ISO, regulatory, and customer standards.
• Internal auditing and development of risk‑based audit plans.
• Strong employee‑relations and communication skills.
• Proficiency in Microsoft Excel.
• Mathematical and statistical analysis skills.

Required Experience

• Minimum 3 years experience in the food industry across quality, manufacturing, or cross‑functional teams.
• Hands‑on experience with root cause analysis.

Preferred Experience

• Lean Six Sigma Green Belt certification.
• Certified Quality Engineer (CQE) or HACCP certification.
• Experience with continuous improvement initiatives and Lean implementation.
• Familiarity with SAP.

Our Commitment to Diversity and Inclusion

We are a global leader in taste, scent, and nutrition and value the diverse mosaic of ethnicity, national origin, race, age, sex, veteran status, religion, gender identity & expression, sexual orientation, and disability. We strive for an inclusive workplace that allows every colleague to bring their authentic self to work.