Engineer, Engineering Associate, Engineering Rep

Work Location: 2470 Wadley Rd, Waycross, Georgia • Reports to: Dextra Lindsey • Department: Valdosta Distribution • City: Waycross

About the role

This position will be required to handle all of the day-to-day engineering work activities in an assigned area. The role is a “floating engineer” position, meaning the candidate will assist other headquarters in the Valdosta Distribution Area when engineers are on extended leave and will maintain an area in the Albany and Bainbridge areas when not assisting other HQs. Responsibilities include service design, estimating, and coordinating construction for multiple overhead and underground residential, new business, and other construction projects. The candidate must provide superior customer service, prepare and schedule construction to meet committed service dates, write and execute switching orders to maintain, operate, and assist in distribution planning for reliability, and process all documentation in accordance with compliance requirements. Additional duties involve handling customer inquiries (voltage complaints, claims, etc.), assisting with distribution compliance and asset management programs, and participating in the on-call trouble supervision rotation, including availability after business hours for local, out-of-town, and out-of-state trouble and storm restoration.

Responsibilities

• Handle day-to-day engineering work activities in an assigned area.
• Act as a floating engineer to assist other headquarters in the Valdosta Distribution Area when needed.
• Maintain engineering coverage in the Albany and Bainbridge areas when not assisting other HQs.
• Perform service design, estimating, and coordination of construction for overhead and underground residential, new business, and other projects.
• Provide superior customer service and prepare/schedule construction to meet committed service dates.
• Write and execute switching orders to maintain, operate, and assist distribution planning for reliability.
• Process all documentation per compliance requirements.
• Handle customer inquiries (voltage complaints, claims, etc.).
• Assist with distribution compliance and asset management programs.
• Participate in the on-call trouble supervision rotation and be available after business hours for trouble and storm restoration.

Requirements

For Engineer or Engineering Associate: Bachelor's Degree in Engineering (from an ABET‑accredited school) OR Bachelor's Degree in Engineering Technology OR Bachelor's Degree in Math or Science OR Professional Engineer's License (PE) in lieu of the above bachelor's degree. Previous distribution engineering experience is a plus; distribution or related engineering experience with a power utility company is a plus.

For Engineer Representative: A two‑year technical degree, OR a four‑year degree in a non‑technical field, OR an EUT Certificate with two years of utility experience (preferred but not required). Previous distribution engineering experience is a plus; distribution or related engineering experience with a power utility company is a plus.

Skills

• Proficient with MS Office products and related engineering software systems (highly desired).
• Strong technical engineering skills and understanding of power systems (highly desired).
• Knowledge of general engineering and construction principles.
• Knowledge of electrical system operations, distribution systems, underground and overhead construction practices.
• Prior experience in writing and executing switching orders (preferred).
• Working knowledge of ARMS, JETS/JETS Scheduling, Designer/GIS, CSS, Socket, DistView, TCMS Web, NJUNS, EDEN, and DisIntel (preferred).
• Knowledge of the Franchise Manual, Distribution Bulletins, Engineering Handbook/Specifications, Distribution Operating Procedures, ARC Flash Requirements, Metering Blue Book, Consistency Manual, and Financial and Business goals (preferred).
• Ability to prioritize and organize work to manage multiple projects and meet strict deadlines.
• Excellent project management skills that lead to desired results.
• Ability to work with customers and others as a team member.
• Effective communication and relationship‑building with customers, engineers, customer service, sales, corporate partners, and line crew personnel.
• Effective oral and written communication skills.
• Good attitude and ability to provide excellent customer service internally and externally.
• Working knowledge of NESC.