Engineer, Customer Integration Engineering

About the role

Join the team that’s powering progress. For over 100 years, Allison has been at the forefront of moving our world forward. This role is part of the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, where our team aims to Improve the Way the World Works.

Key Responsibilities

• Engage with assigned OEMs and work towards optimized application/installation/integration designs of Allison products
• Aid in transmission product development as it relates to vehicle and engine integration
• Convey ATI's design requirements to the customer per Tech Data
• Chair and/or attend customer meetings as ATI’s engineering representative
• Provide product training to customer’s engineering and manufacturing teams
• Support diagnosis and resolution of vehicle/transmission/system issues at customer engineering and manufacturing facilities
• Communicate customer design direction and changes to the ATI engineering and business teams
• Facilitate the transfer of specifications, change requests, roll out plans, and software tools between the customer and ATI
• Forward information on customer activities relevant to ATI's interests
• Interact with the customer's various engineering organizations to provide feedback on ways to improve the ATI products in customer vehicles
• Submit improvements and deviations through the Allison business systems

Key Performance Measures

• Optimized Allison product installation/integration at assigned OEMs, no installation/integration related issues in the field
• No unforeseen delays/interruptions in availability of Allison product releases at assigned OEMs due to engineering (including PLT) issues or regulatory issues at assigned OEMs
• Demonstrated ability to effectively troubleshoot powertrain technical issues and resolve (either with or without support from peer CIE's)

Competencies and Behaviors

• Highest Standards in Everything We Do
• Drive a Positive Customer Experience
• Improve the Way the World Works
• Leveraging the Power of Teamwork

Experience & Qualifications

• Required:
• BSME, BSEE, or equivalent degree
• 2+ years engineering and technical experience
• Proficiency in written and spoken English
• Experience using Microsoft Office (Word, Excel, PowerPoint, Project)
• Ability to communicate technical issues to varied audiences (engineering, marketing, & leadership discussions)
• Targets and achieves results, sets challenging goals, prioritizes tasks, provides leadership/motivation with little leadership support
• Mechanical proficiency or background knowledge of automatic transmissions and engineering processes
• High level of organizational skills
• Commitment to efficiency and improvement
• PREFERRED:
• Familiarity with Allison Transmission Products
• General knowledge of commercial vehicles and their systems
• Transmission Control Systems
• Powertrain systems
• Driveline systems
• Cooling systems
• Electrical systems
• On Board Diagnostics understanding
• Regulatory (GHG, etc.) understanding

Scope Factors

• Knowledge: Intermediate
• Planning: Intermediate
• Influencing: Intermediate
• Empowerment: Standardized
• Autonomy: Some Latency
• Complexity of situations: Patterned
• External Visibility: Informing External Visibility
• Internal Visibility: Horizontal
• Geographic Scope: Engaging/influencing within region across functions

Travel Expectations

Must be a U.S. Person or individual otherwise eligible to be authorized to work with export-controlled items or data, or perform services on military vehicles.