Engineer

Responsibilities

• Aid in developing and implementing plans to maintain property, equipment, grounds, and other assets in a safe and acceptable state of repair.
• Ensure the hotel complies with all local, state, and federal laws.
• Ensure all emergency and life safety equipment and systems are inspected, tested, and certified according to hotel standards or authority having jurisdiction.
• Supervise engineers and ensure they are properly trained in the customer service program, standard operating procedures, and loss prevention standards.
• Participate actively in energy conservation programs per Highgate Hotel’s standards.
• Review all Guest and Meeting Planner comment cards to ensure problems are identified and corrected promptly.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Assist with the administration of all vendor contracts controlled by the Engineering Department in accordance with Highgate Hotel’s financial standards.
• Assist in developing and controlling wage/salary, other expenses, and energy budgets in line with Highgate Hotel’s financial standards.
• Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
• Assist with special projects and renovations as needed.
• Repair and program hotel electronic lock system.
• Schedule preventive maintenance tasks as necessary.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field required.
• At least three years progressive experience in a hotel or related field preferred.
• Trade school and/or College course work in related field preferred.
• Previous supervisory skills required.
• Flexible and long hours sometimes required.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.