Engineer

Responsibilities

• Aid in developing and implementing plans to maintain property, equipment, grounds, and other assets in a safe and acceptable state of repair.
• Ensure the hotel complies with all local, state, and federal laws.
• Ensure all emergency and life safety equipment and systems are inspected, tested, and certified according to hotel standards or authority having jurisdiction.
• Supervise engineers and ensure they are properly trained in the customer service program, standard operating procedures, and loss prevention standards.
• Participate actively in energy conservation programs according to Highgate Hotel’s standards.
• Review all Guest and Meeting Planner comment cards to ensure problems are identified and corrected promptly.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Assist with the administration of vendor contracts controlled by the Engineering Department in accordance with Highgate Hotel’s financial standards.
• Assist in developing and controlling wage/salary, other expenses, and energy budgets in line with Highgate Hotel’s financial standards.
• Absorb responsibilities during the absence of the Director and/or Assistant, assuming the administrative, financial, and operating aspects of the Engineering department.
• Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
• Assist with special projects and renovations as needed.
• Repair and program hotel electronic lock systems.
• Schedule preventive maintenance tasks as necessary.

Qualifications

• A high school diploma or equivalent and/or relevant experience in a hotel or a related field required.
• At least three years of progressive experience in a hotel or related field preferred.
• Trade school and/or college coursework in related fields preferred.
• Previous supervisory skills required.
• Flexible and willing to work extended hours as needed.
• Maintain physical stamina to perform heavy work, such as lifting, carrying, pushing, and pulling objects.
• Communicate effectively both verbally and in writing with all levels of employees and guests, maintaining a warm and friendly demeanor.
• Effectively listen to and clarify concerns raised by employees and guests, multitasking and prioritizing departmental functions to meet deadlines.
• Attend all hotel required meetings and trainings.
• Maintain a professional appearance and adhere to Highgate Hotel Standards and regulations to support safe and efficient hotel operations.
• Maximize productivity, identify problem areas, and assist in implementing solutions.
• Handle problems effectively, anticipate guest or operational needs, and show initiative.
• Understand and apply complex information from various sources to meet appropriate objectives.
• Be cross-trained in other hotel-related areas.
• Maintain confidentiality of information.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.