Engineer

Maintenance and Repair

• Perform day-to-day general maintenance and repairs throughout the hotel, including guest rooms, public areas, and back-of-house areas.
• Execute repairs and maintenance related to HVAC, plumbing, electrical, and general building systems as directed.
• Respond promptly and efficiently to maintenance requests from guests and staff.
• Conduct preventive maintenance on guest room equipment and systems as scheduled and directed by the Director or Assistant Director of Engineering.
• Identify and report any major maintenance issues, safety hazards, or damaged items to the leadership team.
• Utilize maintenance tracking systems (e.g., HotSos) to document work performed and report issues.

Operational Support

• Adhere to all health, safety, and sanitation regulations, including OSHA standards and Lockout/Tagout procedures, particularly those related to engineering and maintenance.
• Operate and maintain cleaning equipment safely and effectively.
• Handle guest requests and inquiries promptly and courteously.
• Handle chemicals and cleaning agents according to safety guidelines when applicable to maintenance tasks.
• Absorb and assist with the setup and breakdown of equipment for meetings and social gatherings as needed.

Guest Interaction & Satisfaction

• Professionally interact with guests when performing maintenance repairs or system troubleshooting in occupied rooms.
• Communicate effectively with guests regarding the status of repairs and expected completion times.
• Ensure guest satisfaction by minimizing disruption and leaving guest rooms in excellent condition after completing work.

Qualifications

• Prior experience in a maintenance or engineering role, preferably within a hotel or hospitality environment, is a plus.
• HVAC License and Local Fire Safety Director (LFSD) certificate are preferred.
• Basic knowledge of HVAC, electrical, plumbing, and general building maintenance.
• Exceptional attention to detail and a commitment to high-quality work.
• Ability to work independently and efficiently, as well as collaboratively within a team.
• Strong organizational skills.
• Ability to manage time effectively and prioritize tasks in a fast-paced environment.
• Basic communication skills to interact with guests and team members.

Physical Requirements

• Ability to stand, walk, pull, push, bend, stoop, and lift for extended periods.
• Ability to lift and carry up to 50 pounds.
• Manual dexterity to operate tools and equipment.
• Ability to work flexible hours, including overnights, weekends and holidays, as needed.

Why Join Extell Hospitality Services?

• EHS is dedicated to delivering exceptional hospitality through operational excellence and innovative strategies.
• This role provides an opportunity to lead a high-profile property and contribute to the success of a flagship operation in one of the world’s most dynamic environments.

Benefits

• Comprehensive health, dental, vision, 401(k) matching, and other standard perks.