ENGINEER

About the role

Perform general maintenance work to ensure hotel maintenance quality standards are achieved and maintained.

Responsibilities

• Perform preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
• Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
• Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools, and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment.
• Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening).
• Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows, and counters.
• Paint and finish furniture and fixtures if needed.
• Assist with guest deliveries as necessary.
• Assist with security as necessary.
• Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Requirements

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Able to perform tasks involving climbing, reading, standing, walking, and routinely lifting 25 lbs to 50 lbs.
• Must be able to receive instructions and communicate progress of work assignments.

Performance Standards

• Customer Satisfaction: Remain professional at all times and treat all guests and associates with courtesy and respect. Every Crescent associate is a guest relations ambassador.
• Work Habits: Maintain and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. Be adaptable to change, willing to learn new skills, and able to solve routine problems.
• Safety & Security: Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and reporting safety hazards and concerns.

Pay

$27.00 to $30.00 per hour