Engagement Manager, WWPS ProServe
About the role
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Responsibilities
- Leading and managing complex cloud migration and implementation projects
- Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distilling customer needs into clear technical requirements and map them to business outcomes
- Decomposing complex technical problems into actionable, deliverable solutions
- Contributing to technical documentation and define documentation standards
Qualifications
- 5+ years of leading the delivery of IT projects with external customers or equivalent experience
- Bachelor's degree in Computer Science or Engineering
- 3+ years of cloud computing experience
- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
- Current US Citizen and currently possess/ maintain an active Top Secret security clearance
Preferred qualifications
- Project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- AWS certification
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
- Knowledge of government contracting laws, rules and regulations including, but not limited to, commercial items contracting requirements, Federal Acquisition Regulations (FAR), and Defense Federal Acquisition Regulation (DFAR)
- Experience in project management or management consulting including handling multiple ongoing projects
Pay
- USA, CO, Denver - 131,200.00 - 177,600.00 USD annually
- USA, MO, St. Louis - 131,200.00 - 177,600.00 USD annually
- USA, VA, Arlington - 131,200.00 - 177,600.00 USD annually
- USA, VA, Herndon - 131,200.00 - 177,600.00 USD annually
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave
- Sign-on payments and restricted stock units (RSUs) included in overall compensation package