Engagement Manager, Worldwide Public Sector Professional Services, State and Local Government & Education

Application deadline: August 25, 2026

About the role

AWS Engagement Managers seek to understand our customers’ needs, their missions, and how success is defined, ensuring we exceed expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, and the client environment. You will identify and mitigate limitations to execution, guide customers through their cloud journey to transform their business, and leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. This is a customer-facing role, requiring travel to client locations to deliver professional services as needed.

Responsibilities

• Work with State, Local Government, and Education customers to help them envision transformational cloud initiatives.
• Deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers.
• Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery, including capturing and validating requirements, developing and managing project governance plans, project schedules and milestones, budgets, team goals, and defining success criteria.
• Ensure goal alignment across stakeholder groups, which may include customers, internal teams, and partners.
• Create and deliver communication tailored to the audience, ranging from executive-level project updates to detailed sprint plans and financial reports.
• Apply judgment and tact to challenge, recommend, and redirect teams, as well as manage client expectations during the engagement.
• Demonstrate strategic thinking by understanding requirements, foreseeing risks, and making decisions guided by policies, procedures, and a business plan with limited guidance.

Requirements

• 5+ years of leading the delivery of IT projects with external customers or equivalent experience.
• 5+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects.
• 1+ years of working as a Scrum Master or Product Owner across multiple cross-functional teams.
• 3+ years of cloud computing experience.
• Bachelor's degree in Computer Science or Engineering.

Preferred Qualifications

• Project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2).
• AWS certification.
• Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS).
• Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent.

About the team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans).
• Employee Assistance Program (EAP), Mental Health Support, and Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).

Learn more about our benefits at amazon.jobs/en/benefits.

Pay

• USA, CA, San Francisco: $151,000.00 - $204,200.00 USD annually
• USA, CO, Denver: $131,200.00 - $177,600.00 USD annually
• USA, GA, Atlanta: $131,200.00 - $177,600.00 USD annually
• USA, NJ, Jersey City: $144,400.00 - $195,400.00 USD annually
• USA, TX, Dallas: $131,200.00 - $177,600.00 USD annually
• USA, VA, Arlington: $131,200.00 - $177,600.00 USD annually
• USA, VA, Herndon: $131,200.00 - $177,600.00 USD annually
• USA, WA, Seattle: $131,200.00 - $177,600.00 USD annually

Final compensation will be determined based on factors including experience, qualifications, and location.