Engagement Manager

The Role

You'll be at the heart of our mission to revolutionize leadership development through generative AI. You'll work hand-in-hand with global enterprises like Coca-Cola, Nestle, General Mills, Prudential and more to deploy the first-ever AI-powered coaching solution to their teams.

About Valence

We're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.

What You'll Do

• Build and grow strategic client partnerships, engaging across all levels of leadership C Suite, Executive.
• Lead the consultative deployment of our generative AI tools within enterprise accounts, translating client goals into high-impact, scalable programs.
• Deliver on strategic and commercial goals, consistently meeting or exceeding revenue, usage, and expansion targets within your portfolio. Own the renewal and expansion process.
• Embed deeply within client organizations, becoming a programmatic partner and helping them unlock measurable value through clear use cases.
• Champion behavior change by guiding clients through our consultative methodology, aligning our platform with their most pressing priorities.
• Partner closely with Sales during pre-sale and pilot phases to shape solutions that convert interest into long-term engagement.
• Oversee contracting and invoicing, working hand-in-hand with our Operations team to ensure a seamless experience.
• Act as a client voice in product evolution, offering insights that help shape our roadmap and improve the user experience.
• Stay sharp in an evolving landscape—building working fluency in generative AI, trust & ethics in machine learning, and the nuances of our clients’ industries.

What We’re Looking For

• 4+ years of experience—in top-tier consulting, investment banking, or fast-paced, high-growth startups.
• Exceptional client-facing skills—with a proven ability to build trust and drive outcomes with senior stakeholders, including C-suite and executive leaders.
• Structured problem-solving ability—you can break down complex challenges, connect the dots, and craft solutions that drive results.
• Prominent influence and execution—you know how to partner with busy executives, keep momentum across work streams, and make progress in environments where priorities shift fast.
• Strong operational instincts—including a knack for managing details that elevate the overall experience.
• Excellent communication skills—both written and verbal, with the ability to tailor your style to different audiences and settings.
• Comfort with data—especially in Excel, and the ability to organize and synthesize information to create clarity and add value.
• Bias for action—you’re self-motivated, solutions-oriented, and energized by challenges. You move quickly and don’t get discouraged by roadblocks.
• Growth mindset—you actively seek feedback and see every experience as a chance to learn and get better.
• A clear “why” for this stage and space—you’re excited by the opportunity to join an early startup at the forefront of generative AI, with a mission centered on learning, leadership, and team development.

Compensation

• Competitive salary including base + bonuses.
• Comprehensive health coverage (medical, dental, vision) from day one.
• Generous PTO, company-wide R&R shutdowns, and paid parental leave.
• Retirement plan support for US and global employees.
• Equity—meaningful ownership in a venture-backed company at a growth inflection point.
• Financial upside that comes from scaling fast.
• Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact.