Engagement Manager
Tata Consultancy Services · Seattle, WA · 2 mo ago
Business Development$140k–$175k/yrFull-time
Responsibilities
- Manage the engagement, ensuring effective service delivery and customer satisfaction through meetings with client executives and program managers.
- Handle customer escalations and collaborate with TCS teams to resolve service-related issues.
- Oversee the engagement P&L and align performance with group goals.
- Establish the initial account governance framework, stabilize the client relationship, and build trust and confidence.
- Work with various service lines and business units to deliver the scope of work and present new offerings based on client business priorities.
- Collaborate with the Client Partner to pursue business opportunities and position TCS as a strategic partner.
Pay
$140,000–$175,000 a year
Benefits
- Discretionary Annual Incentive
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision
- Disability Planning & Insurance
- Pet Insurance Plans
- Maternal & Parental Leaves
- Auto & Home Insurance
- Identity Theft Protection
- Commuter Benefits
- Certification & Training Reimbursement
- Vacation, Time Off, Sick Leave & Holidays
- Legal Assistance
- 401K Plan
- Performance Bonus
- College Fund
- Student Loan Refinancing